From the moment I arrived, the staff were great and most helpful. My room was well appointed and clean with the best view of the Empire State Building. Though small (normal for NYC Hotels unless you fork out the bucks for larger living spaces), the Queen sized bed was most comfortable and bathroom was large... For me, the two most important attributes. The staff was eager to please and I must say, succeeded.
Scott from Los Angeles
Opened in 2007, this boutique hotel offers a prime Midtown location on Fifth Avenue, 1 block from the Empire State Building …More
I loved Chelsea! Not having been to New York before I was unsure as to where to stay. I didn't want a lot of noise or be in a heavily-touristy area. Chelsea was perfect. The hotel is nestled in with where real New Yorkers live and play. Along 8th Avenue you'll find lots of different shops and sights and is quick and easy to get to Times Square and other places. The hotel was great. I had a single room and enough space for the time that I actually spent there. The bed was so comfy and the sheets clean and soft. The bathroom was well equipped and airy. I will definitely be staying here again on my next trip :-)
Traveller from London
The GEM Hotel an Ascend Collection hotel is your corner of the world. Newly built boutique hotel offers an intimate …More
Beautiful hotel with the most amazing staff! GREAT LOCATION, staff are just so helpful and so nice from the concierge to the maintenance man and the cleaners, they are all just love,y and friendly. Anthony on the concierge desk was the best member of staff in any hotel we had stayed at and we have been travelling for 8 weeks,he was always so helpful and always attentive - we absolutely ADORED him!
Chinatown, Little Italy, the East Village, the Lower East Side, and SoHo's chic shops are within 6 blocks of this downtown …More
From day one this hotel exceeded our expectations. We arrived at 10am and were able to check in early. The staff was very friendly and accommodating. It rained while we were there so they gave us umbrellas to use. They informed us of places to go. The room was cleaned daily, so we always came back to made beds, which I love. The beds were a bit hard which I didn't mind but my husband did, still he really liked the hotel. The neighborhood was safe and quiet. The subway was also very close, so we could get anywhere very quickly. This was a truly great hotel and if I ever go back to New York, I would stay here.
Situated in New York's Midtown West neighborhood, this hotel is close to Jacob K. Javits Convention Center, Times Square, and …More