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If I had to come up with a negative, the only one would be the interior directional signage. It's a large place, and there were lots of signs to direct clients to their rooms, but some signs were absent. The inconsistency made it confusing.
The staff is so-so. I observed one female Asian arguing with a guest. I thought is was borderline rude. My 2nd floor room was very clean and well decorated. Maybe it is common with wood framed structures but in my room it was noisy when people walked around either upstairs or outside. Make sure you ...
Clean comfortable rooms. Staff very helpful and friendly, we had a late flight, left our luggage and went Out to explore Vancouver by public transportation. They were very accommodating, printed our boarding passes and took us to the airport. Will definitely stay here again.
Beginning with check-in, everything was fast and easy. The room couldn't have been more comfortable and the staff more accommodating. I will stay here again!
Benco's communication was great. Camella answered all of our questions before and during our stay and let us check in early. We also met Linda at check out and she was so friendly. It was one of the best places that we've stayed at. The unit was very clean, comfortable, and had everything we needed. ...
Only there to sleep... short stay. late arrival , early departure..
If you need a place to stay for a night I would recommend this place. We arrived around 12am after a long flight. Hotel staff was nice and quick to check us in. Happy to see it was a fairly modern and very clean room. We woke up and headed to Whistler. We got what we needed, a good night's sleep. ...
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