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Staff were very nice. The hotel overall appearance and cleanliness was excellent. There was no coffee pods for the cappuccino machine, and we were told by reception that the hotel was out of stock. however no alternative was offered. We ended up going to the supermarket and buying our own!! We stayed ...
Three things wrong. No cafe in room, no breakfast included and way too expensive to buy for what is offered and lastly no free wifi. But the rooms were big and clean.
Good service. Hotel rooms need update. Room fridge was not cool enough. They could offer coffee and tea during the day like the other hotels in their chain of hotels. If you aresick you can not get a cup of hot water. Hotel is not located on the best area so it's not an area to hang out and have ...
Booking in was easy, room was comfortable and clean. We arrived Friday and ate in the restaurant - service was good. Breakfast on Saturday was lovely lots of choice of cold foods. Then the coach parties arrived later that day and it went downhill. Services were stretched and breakfast choices shrank. ...
Nice small hotel and close to the train station. It is very convenience to go to the Rome main station and transfer the airport express. Hotel staff is very nice and gave us the free upgrade.
The hotel is outdated. Need renovation. Carpet on corridor smell bad. The tiles in bathroom was falling apart . The toilet flushing device was damaged. Overal hotel atmosphere is a lait back! Breakfast was the same in every morning! Staff was excellent .
The hotel staff were amazingly helpful and friendly and made sure our first stay in Rome was a memorable one and we will definitely be back. The rooms are spacious, comfortable and well equipped with the exception of a kettle which was a little bit disappointing but didn't make a huge difference ...
The staff was gracious and accomodating. The breakfast buffet was more then I expected. My single room was spacious and clean, with a nice bathroom and great water pressure (which was a concern before the trip),
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