Just came back today, stayed 3 nights in Serenidad (jacuzzi) suite for romantic getaway. The hotel is pricey, but you really get what you pay for. Everything was just perfect!
Amazing views - both from the room and from the restaurant.
The design of the room and all of the hotel is great. It is not just "nice" - it is real DESIGN. Every little thing - starting from the doors and furniture to the beaded lizard sculptures in the bathroom - great. My husband travels a lot, he always pays attention to beds in the hotels: he was really impressed with the bed - kind of softy, but very supportive.
Great restaurant too: delicious food, nice setting, perfect music.
Also I'd have to mention the stuff - always there, always helpful. Especially reception desk: very intelligent service, knowledgeable advice, help with everything you possibly need - just the way it should be. Great experience! Six stars from me :)))
Joie from Milwaukee, WI
Exclusivity is guaranteed with eight originally decorated rooms all with an ocean view terrace, plus a dream Villa with an …More
This was a mother-daughter get away. The resort was great! The staff could not have been nicer, there was always service with a smile. The food was very good in all the restaurants; the breakfast buffet was huge with more choices than I thought would be possible. The lunch by the pool was lovely, especially the gazpacho and the ceviche. There was variety for dinners which was wonderful and never boring.
Helen from Philadelphia, PA
This Cancun resort is located by the ocean, nestled on the beach a short distance from Playa Ballenas, La Isla Shopping Mall …More
Food was average at best but drinks were great, rooms were nice/clean, WiFi available, staff was very helpful and nice, and good location. DO NOT take the tour to the timeshare. 2 hours long and not worth what they give you.
JAS from San Antonio
The Plaza La Isla and Plaza Kukulcan shopping malls offer shopping on a grand scale, just a 5 to 7 minute bus ride from the …More