Third time here. We've stayed at other hotels, but always come back to this one because it's simply the best. Gorgeous rooms and pools and no reason to stay elsewhere. It's location is pretty centrally located in the hotel zone and shopping for food and clothing is very close.
Ashley from Tucson, AZ
All the comforts of home in a tropical paradise! Enjoy luxury on a new level with fully equipped kitchen areas, Westin …More
We have been to many places in the Caribbean and this was among the very best. It was clean, the beach was beautiful, the food was plentiful and excellent quality, and the entertainment was very good. The acrobatic show was excellent. Also, it was clear that there was an emphasis on customer service in their staff training. All the people we dealt with were very professional, courteous and many went out of their way to help us. Just by way of example, Natario in the breakfast buffet, saw that my wife had a bowl of oatmeal and without anyone saying anything he darted across the room to bring here the proper spoon. There were many examples like this. The service was excellent. Natario, Marko, Enrique, Marino, Carlos (who were all food servers) and Margarita (who did a great job cleaning our room and was a very pleasant person to speak with) provided especially good customer service. And there were many others. The buffets were really very good with a wide variety and the Da Vinci restaurant was excellent.We had a great time. It was relaxing and we were treated very well. I would definitely come here again.
Bill & Karen from Washington DC
Nestled between the Mexican Caribbean and the Nichupte Lagoon on Cancun Island, this all-inclusive resort offers pristine …More
This all inclusive hotel provide best service. Beautiful beach and swimming pool. I have no complaints on the food. The down side is that the room facility is sort of simple and old style.I would prefer a room with comfortable bed and modern furniture. There should be more tropical flowers in the hotel garden.
kiora from new york
This Cancun resort is by the ocean, nestled on a private sand beach and within easy reach of area attractions such as El Rey …More
We love the food and the beach .employee working hard to please you specially the chef William and his assistant Andre they are awesome they can please your taste if you request.also Juan the manager at st troop beach restaurant he very nice to help you if you want something special.
Over all this place is get 4.9 star beach resort.
Room very nice,clean very well,we all please with all employe.
Go and try them.
lucie from slc utah
This Cancun resort is located by the ocean, nestled on the beach a short distance from Playa Ballenas, La Isla Shopping Mall …More