The hotel was great. The rooms and food were great. The drinks were great. The entertainment crew was exceptional. The bartenders at the pool were ok. You could tell that they seemed to resent Americans but were fine with you if you tipped them right away with your first drink. The absolute worst part of the trip were the Brazilian people. The Brazilian people that we encountered were the most rude people I have ever come across. They stand in the middle of narrow hallways and do not move, even when you are hugging the wall trying to go around them. I "had" to give an elbow push to one because after she looked at me right in my eyes she went back to her phone and didn't step forward an inch. They cut in lines, do not say excuse me and were all around horrible people to be around. No amount of thong bikini bottoms could have made them better people in my opinion. Overall it was a great trip and would not hesitate to go back to this resort.
Rydog from Nebraska
Facing a white-sand beach on the shores of the Caribbean, this oceanfront resort is just minutes from The Cancun Center and …More
This was a mother-daughter get away. The resort was great! The staff could not have been nicer, there was always service with a smile. The food was very good in all the restaurants; the breakfast buffet was huge with more choices than I thought would be possible. The lunch by the pool was lovely, especially the gazpacho and the ceviche. There was variety for dinners which was wonderful and never boring.
Helen from Philadelphia, PA
This Cancun resort is located by the ocean, nestled on the beach a short distance from Playa Ballenas, La Isla Shopping Mall …More