Just came back today, stayed 3 nights in Serenidad (jacuzzi) suite for romantic getaway. The hotel is pricey, but you really get what you pay for. Everything was just perfect!
Amazing views - both from the room and from the restaurant.
The design of the room and all of the hotel is great. It is not just "nice" - it is real DESIGN. Every little thing - starting from the doors and furniture to the beaded lizard sculptures in the bathroom - great. My husband travels a lot, he always pays attention to beds in the hotels: he was really impressed with the bed - kind of softy, but very supportive.
Great restaurant too: delicious food, nice setting, perfect music.
Also I'd have to mention the stuff - always there, always helpful. Especially reception desk: very intelligent service, knowledgeable advice, help with everything you possibly need - just the way it should be. Great experience! Six stars from me :)))
Joie from Milwaukee, WI
Exclusivity is guaranteed with eight originally decorated rooms all with an ocean view terrace, plus a dream Villa with an …More
The service was wonderful from the time we checked in to the time we reluctantly checked out. We were moved to a room with a better view of the ocean and the room itself was more than we expected. The beaches were pristine as were the pools. The facilities in general were very clean. We enjoyed the spa treatment which we would do again when we plan to return to the Westin in the future.
The only negative of the experience was the quality of the food. It wasn't bad but we ate out most of the time. The food has a lot of room for improvement. Otherwise the rest of the experience was perfect.
jenn from nyc
All the comforts of home in a tropical paradise! Enjoy luxury on a new level with fully equipped kitchen areas, Westin …More
The room was a little old but extremely clean. The staff was amazingly nice. The cevicheria was good, everytime of day and the restaurants were very satisfaying. Entertainement was always there, and enjoyable. The pools mights have been a little chilly but the beautiful beach made it up.
Kiiti from Montréal
This all-inclusive resort is on the beach overlooking the Caribbean, 8km (5 mi) from Cancun's restaurant and entertainment …More