Hotel is located in a convenient and safe spot. Staff were friendly and very helpful. The customer service at the concierge desk was very instrumental in giving recommendation and booking reservations for restaurants and attractions. If you drive, we highly recommend using the hotel's parking for a daily fee as there are no nearby free parking. The breakfast buffet was included in the room rate, and it had great selections. Although we brought along a universal adaptor to charge our laptop and iPad, our adaptor could not fit into the South African outlet, we ended up asking the front desk for a loaner adaptor. The only limitation was that they did not have enough loaner available. If you have half-day between the check out time and your departure flight, we highly recommend that you put your luggage at the Bell desk, do whatever you like in town, return to the hotel and use their Spa service and take a relaxing shower prior to heading for the airport, the expense at the Spa is much less expensive than paying additional fee for late check out. All in all, it is a great hotel. We will definitely return when we visit Cape Town again.
Timothy from Tennessee
Overlooking Cape Town's vibrant V&A Waterfront, this luxury hotel offers views of the harbour, Robben Island, and Table Mountain.More