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Hilton Brighton Metropole - Brighton Hotels
Rating: 4.0 Stars
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Hilton Brighton Metropole

Kings Road, Brighton BN1 2FU - Map
"Could have been so much better"
Had a one night stay on the bank holiday weekend, paid a lot of money to stay here as we had never stayed in brighton before & didn't know what was good so went safe with the Hilton. we had our 6yr old daughter so had booked a double room with a single/child's bed & was assured it was all ok on booking. Of course it wasn't as on arrival there was a lot of tapping on the keyboard & going to & fro from the reception to the office & eventually was told that there were very few rooms available that could accommodate the child bed & it was lucky I checked in early. He then assured me that a room will be made up with the extra bed by the time of usual check in at 3pm, this was at 11am! we got back to the hotel at 4pm to get our key & I asked the man on reception had the bed been done, he didn't know but assumed it had, it hadn't. No extra bed in the room. From the room Couldn't find any information on what number to dial for reception, no wifi info, nothing. Finally a bed appeared at 5.30pm. In the meantime we had promised our daughter a swim before dinner so went down to the pool only to be told we couldn't go in as it was full, there were 2 other families also waiting so we had to give up & she was very dissappointed. Aside from this there was a lift out of order so the one remaining lift was slow & full every time so it was the stairs with our bags. All in all I left feeling that it wasn't worth the price tag. The saving grace were the staff.
A Traveller
Just 2 blocks from Brighton Centre, Hilton Brighton Metropole is within a 15-minute walk of Brighton Museum & Art Gallery …More

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