It was my first stay at the hotel. Although I arrived very late due to the night flight into the city, the staff was very friendly and immediately helped me check in. I was on a business trip, and the in-room internet connection was more than satisfactory to suit my needs to contact my home office. I cannot leave a comment about other business facilities (such as printing and scanning) that I have not used, though. The room was extremely tidy with pretty much everything I need to soothe up.
The location is very nice, with close proximity to the city's commercial and shopping areas. I could find pretty much anything I need within the next two blocks, such as some office supplies or extra clothes.
Only notable fault was that the mini bar was completely empty throughout during my stay. The staff on the ground floor, however, helped me buy beverages or snacks any time I wanted. Accordingly, I cannot find any fault on it either.
H. from Seoul, Korea
Located in the heart of Hamburg, this family-friendly hotel is within walking distance of Neuer Wall, Hanse Viertel, and …More