"Superb hospitality-prior to arrival til departure"
First of all, the room is carpeted, which is great for cold weather. The toilet is clean and nice, with heated toilet seat and washing facilities (Japanese style toilet bowl).
The location is great beacuse it's located right in the city, with all the famous Hualien food all around. Tried the famous Gong Zheng bao zi and various bian shi, and also lots of Hualien goodies to bring back home.
Last but not least, the staff is the true gem of the hotel. Every single staff I met was cheery and helpful. Prior to arrival, Jasper helped to see to all my queries and helped me to arrange for a room of my choice. Upon arrival, check in was very prompt and the staff welcomed us in the lounge with drinks and taking luggage to our room while we rested. An envelope with all the essential tour and eating places info and maps were provided for us. The next morning, I had to catch an early train and the staff packed breakfast for me on the go and called a taxi for me.
Great service and nothing to fault. Will stay here again next time I go to Hualien. Highly recommended.
Linnie from SG
Located in the heart of Hualien, this family-friendly hotel is within walking distance of Hualien Chenghuan Temple and …More
Staff very accomodating and friendly. Changed our bed configuration immediately upon request and helped book flight tickets. Rooms were japanese style, very comfortable, clean and new. Located on a busy road, right opposite a great taiwanese bento box place, highly recommend. 5minute drive to local night market.
Chris & Fiona
Situated in the city center, this hotel is close to Hualien Creative and Cultural Park, Hualien Chenghuan Temple, and Remains …More
The hotel staff really make this hotel as well as the location near the ocean and downtown area. We were greeted by the hotel manager, George, who informed us of all amenities, helped us to our rooms and made us feel welcome. We booked an 8 hour tour with him of the Toroko Gorge and surrounding area for our party of 5 adults which was amazing! Additionally he recommended restaurants and places in the night market etc. All in all our visit was fantastic! The rooms were very nice, the staff very friendly and helpful and the location was excellent. Highly recommended.
Murray from Halifax, NS. Canada
Situated near the beach in Hualien, this hotel is close to Pine Garden, Beibin Park and Hualien County Stone Sculpture …More