Customized for your search:

4 star Pigeon Forge Family hotels in Gatlinburg, Tennessee

Pigeon Forge hotels
Pigeon Forge

Top Trending Hotels Near Pigeon Forge, Gatlinburg

RiverStone Resort & Spa - Pigeon Forge Hotels
Rating: 4.0 Stars

RiverStone Resort & Spa

212 Dollywood Ln, Pigeon Forge - Map
 
 
"Great.. But!!!"
Negatives: 1) The room not being cleaned/prepared until approximately 1.5 hours (5pm) after check in. 2) After the second day of a 4 day reservation, I received a phone call from a resort representative while visiting the local sites(2hr away from resort) that they were expecting us to check out and that someone was waiting for the room and we had to check out!!!! The clerk was rude and not very understanding after I explained the situation and asked how this mix up happened as I booked the resort via Expedia. She mentioned that it was "my issue" and that I had to handle this with Expedia. I then spoke with a Supervisor who was more understanding and told her that I would deal with the issue when I returned to the resort in approximately 2 hours. This cut out day trip short as I didn't have my paper work with me. When I returned to the resort I contacted Expedia and they then contacted the resort Supervisor and worked it out. In summary, I didn't get a reason for the mishap but, again this goes to show you that the attitude of one employee handling this type of situation could really hurt your business.
A Traveller
For a vacation stay in the Pigeon Forge-Gatlinburg area, look beyond the usual hotel or cabin rentals and choose one of our …More

Search from 1 Family Hotels (4 Stars) Near Pigeon Forge, Gatlinburg


    Need help booking?

    Call 1-800-551-2409
    Visit Customer Support »
    No Expedia Cancellation Fee

    No Expedia Cancellation Fee

    Book, change, or cancel almost any hotel without paying an Expedia fee.

    Pocket Guide: Gatlinburg Pigeon Forge 4 stars Family Hotels

    Dolly Parton has made a name for herself in Pigeon Forge. This town is home to Dollywood, a theme park featuring a steam train, rides, and traditional crafts and music of the area. It is affiliated with the adjacent water park, Dollywood's Splash Country, and the chain of Dixie Stampede dinner theaters.

    Customers Rate Expedia
    Powered by feefo
    91% recommended
    4.5
    From 29,939 Reviews