We stayed in a number of hotels on the Mayan riviera in Mexico and the Yucatan and this was by far and away the best hotel. It had the best beach on the riviera, the room was in great condition, clean and very well presented, the staff were incredibly helpful and accommodating and the food and drinks in the all inclusive were brilliant - fresh cooked to order. Compared with many resorts which are too big, over populated, with catches to the all inclusive and the food cooked en mass, this was a brilliant hotel and we would recommend it to anyone considering a trip to the East coast of the Yucatan, or even a trip there just to go to this Hotel.
M from UK
Set on the sparkling sands of the Caribbean Sea, the Playacar Palace All Inclusive sits within a resort community and is …More
Seems to be best out of other RIU in the area.
Focused on couples (mid to older age) and families, if you are single little things here and there will remind you of this.
Super clean hotel with very friendly staff but if you look closer the 2012 renovation was more of a good patch. Specialty restaurants are not worth it (except steak house that seems to be always booked), buffet however is outstanding and with a few new things daily! Pools are nothing special but the beach access is great.
If you looking for things to do there are up to 5 different travel agents in the lobby bar daily (or at least during week) that can give you a few options. You can also get a few water things booked at the beach dive shop.
Traveller from CO
In the exclusive Playacar resort area, enjoy the luxury of this completely renovated beachfront resort situated less than 1 …More
Hotel was nice, its a very large compound, area-wise. We initially were in the 9,000 series rooms, which include a jacuzzi, but these rooms are roughly a 7-8 minute walk from beach (a nice walk, but not ideal). Do what you have to get a room near the beach, it is well worth it. All restaurants and bars and night activities are near beach (save for 2 restaurants that are in main lobby near the 9,000 series rooms, but it is better to walk the 7-8 minutes to those restaurants at night then to walk the 7-8m from room to beach each day). Place was great outside of room proximity to beach, good food, very friendly staff, great entertainment (shows), huge open concept but very well contained within confines. Nice restaurants with good food. Beach was huge, water was clear. Very nice place. Doesn't have the intimate feel of a smaller all-inclusive, which was different for us, but we actually ended up liking that aspect (you may not meet/see the same people each day, which is not a bad thing). And the hotel is a $7 cab ride from the city's market which has both local and regional shopping, a good way to spend an afternoon. Hotel was very nice though, would not hesitate to give it a try.
rs from milwaukee, wi
This all-inclusive Playa del Carmen resort, in the heart of the Riviera Maya, is 1.25 miles from Xaman Ha Aviary and 2.25 …More