AMAZING experience. I would highly suggest this hotel to everyone. Perfect location. Customer service was excellent and staff was always so welcoming. Felix was one of the most welcoming individual in that entire hotel. If my friends and I ever needed a ride or needed help finding a place he got us a taxi out front and made sure they didn't over charge us. Besides the lights going out our last night on the entire block, the weekend was spectacular and the resort had a big part of it (they did compensate us for the inconvenience, not a lot but it was something).
Jessikah from Chicago, IL
Freshly updated with a chic 21st-century style, this landmark San Juan resort adjoins a sandy beach and the calm, clear …More
I liked that the hotel is right on the beach but the waters were rough so we hung at the two pools where one had a swim up Bar. Both the swim up bar and lobby bar was very lively and the red coral lounge had live music every night. everyone was very nice and accommodating, I would def come back here!
JZNY1185 from ny
Featuring a 24-hour casino and ocean-view dining, this Puerto Rico beachfront resort is in San Juan's fashionable Condado …More
My boyfriend and I arrived to the hotel to only realized that he had lost his wallet with all of our documents. The provided cab service from the hotel back to the airport so that he could retrace his steps. We were unable to find it but the hotel reception Genesis was kind enough to take a cash deposit although we booked the reservations with card. She upgraded our room and accommodated us for our entire stay! The staff is very very nice and professional. The rooms were CLEAN and Beautifully decorated. The hotel is very BEAUTIFUL and the fact that is on the beach makes the stay there that much more beautiful! The concierge girl was very knowledgeable and knows exactly where the attracts are. Juan the employee on the beach Is super sweet as well!! I can go on and on about how awesome our vacation was. San Juan Water and Beach Club is FANTASTIC AND BEAUTIFUL! 5 out of 5 from us!!!
Jenn from New york
This small, chic hotel is across the street from the beach in the Isla Verde resort area; the highly regarded Museo de Arte …More
Our vacation was lovely. The resort was exquisite. Everyone was extremely helpful and very polite and friendly. Being in a wheelchair, I had special concerns, but all my needs were met graciously with a smile. It was truly a wonderful experience and the resort was everything I hoped it would be and more.
Sheri from Brooklyn, New York
This sprawling resort 5 miles (8 km) south of historic downtown Ponce faces a long, tranquil, dark-sand Caribbean beach 1.75 …More
Loved this hotel. The staff are awesome.
The highlight of the stay was the last day when I checked out! I told the member of staff that my flight wasn't until 8pm that day and he said, no problems please use the facilities and come back at 5pm and I'll give you a key to a room that you can use for 30 mins to freshen up and take a shower before heading to the airport.
I have traveled extensively all over the world and never had this courtesy extended by a hotel before.
Fantastic customer service.
Vaughan from Boston, MA
Within easy reach of Barbosa Park, Jose Miguel Agrelot Coliseum, and Museo de Arte Contemporaneo de Puerto Rico, this …More
Everybody was willing to help us and recommend us the best of the city, places to go and activities! We are super happy withy the hotel, staff in general and the beautiful island! Excellent trip and price!
Overlooking the Atlantic Ocean and the Condado Lagoon, this resort is in the fashionable Condado resort/residential …More
This is by far the nicest place we could have asked to stay in Puerto Rico! Beautiful Beachfront property with all the amenities and newly remodeled rooms make you feel at home far from home. And right behind you is El Yunque rainforest. Gorgeous! Just a little to the east, the bioluminescent bay was a must see! You are located close to many conveniences. Believe it or not, a full grocery store and even a Wal-Mart are only 15 minutes away. There is a convenience store within a four minute drive down the hill!
This was our honeymoon trip and though our first stay at the Rio Mar, it will definitely be the first of many to come.
The staff here are all very professional and courteous. An accolade Must be given to Luis. He is at the reservation desk. Thanks for all your tips and sending champagne too! You, sir, have class!
It is my sincerest recommendation that if visiting Puerto Rico and looking for the finest of resorts, The Wyndham Grand Rio Mar is a sure bet! We even looked at a few other resorts in the area...nothing as nice. There is a large resort just to the west....sure maybe they have a Donald Trump Golf Course, but the course at the Wyndham equalled it in my opinion.
Best time ever!
Frank from Atlanta, Ga
Secluded on the northeast coast, 6 km (3 mi) north of El Yunque rainforest, this 11,331-hectare (28,000-acre) Puerto Rico …More