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Great time.... went for wedding. Everyone was so nice and helpful. Would recommend
Our first stay in Mexico, and it being our honeymoon, we definitely picked the cream of the crop! From the pool, to the room, to the accessibility and to the staff, this hotel was by far one of the best travel experiences we have had.
Hotel and accommodations were great. I was upgraded to a better room without even asking. The preferred club was not worth the money. Nothing really speacial, besides upgraded bar, but you would have to get through the pushy VIP concierge. Did not like being harrased about coming to a sales meeting. ...
29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards ...
This is our second trip to El Dorado which says a lot in itself because there are so many places to choose from. El Dorado Casitas Royale do a lot right, but there's a couple of annoyances that make me wonder if I will be back. 1. The room service is incredibly slow. I shouldn't have to wait 45 min ...
We stayed at the hotel for 6 nights with our three young kids and it was one of our best vacations! We will definitely be going back. The resort is beautiful and clean. Our room was amazing, we had booked the family concierge suite which was perfect for our family. The added bonus of having a concierge ...
It is soo nice to come to your hotel after a long day tour to rest in a clean cool place. Nice relaxing quiet pool. Every time i go to Playa del Carmen i have to stay at this hotel. Super super!
Great staff, beautiful resort, excellent experience!
Even though they had a beautiful pool, we spent more time swimming and walking on the beach!
They missed up with our reservations the rooms that we blocked were not available anymore so they apologize and upgraded to a better room!!! Then the check in time also was delayed to 5:00 pm instead of 3:00 pm but they offered a credit towards our stay Overall I would recommend this Resort because ...
When you need to book a room with luxurious amazing amenities and the best rates, the 4 star hotels in Riviera Maya, Quintana Roo are incredible options. Known for their extra perks, first-rate service, and fantastic locations, each of the Riviera Maya 4 star hotels offers the ultimate experience for globe-trotting travelers. Relax in your expertly designed room. Kick back with around-the-clock room service.
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