The hotel is adjacent to the ski slopes with easy access to the lifts. The staff were fantastic, very welcoming and service was first class. Check in was a breeze and we had all our ski passes in a matter of minutes. InterSport are within the hotel complex so renting is easy and the dedicated lockers in the ski room are perfect. The kids were in ski school and they had a great time - the instructors were brilliant.
We had an issue with our room (no fault of the hotel) and they moved us to another immediately without extra cost.
In summary, one of the best ski hotels that I have stayed in and a perfect family resort.
Located in the mountains, this ski-in/ski-out hotel in Soelden is within the vicinity of Hochgurgl Ski Resort, Gaislachkogl …More
-Charge extra for tap water at dinner (they call it service water!!)
-Charge extra for robe €5 and €3 for slippers. Usually free when u pay this amount for a room.
-unhelpful staff and rude
- average age of guests 50-70.
-food is not up to usual Austrian standards.
Located in the mountains, this Soelden hotel offers ski-in/ski-out access within easy reach of Hochgurgl Ski Resort winter …More