We were very disappointed with a few things, 1. no baggage service when we arrived, only once we had carried our suitcases to the main lobby area. Room neat, but bathroom was "tired", dirty tile grouting and bad repairs.
An extremely degrading aspect of our stay was having to go down to the hotel lobby in order to get unlimited WIFI, as a paying guest we were only entitled to 100MB per 24 hours and mine was cut off after only 10 minutes and 5MB of data traffic. I was given a voucher as an apology but the whole policy of allowing hotel visitors free, unlimited access to WIFI but limiting paying guests to 100MB in their room is shocking. Personally, I found it degrading to go down to the lobby when I was downloading a bank statement or saving photos to my Sky Drive.
For this reason I would not recommend this hotel to friends, unless they do not require a reasonable internet allownace.
Traveller from New Zealand
This hotel is located in Cape Town (Somerset West), near the airport and Helderberg Nature Reserve. Area attractions also …More
By providing your number, you agree to receive a one-time automated text message with a link to get the app. Our app offers promotions and booking services. No purchase necessary. Standard text message rates may apply. Terms and Conditions