I stayed on the 30th floor with a fairly good view of the city, keeping in mind you're not right next to the water. This hotel is a fair walk from the ferry building and very close to Union square, but it's a pleasant area and there is plenty of stuff to do especially if you're in the mood for shopping. It's very close to the Moscone center so it suits different types of travelers well. The staff gave me a choice of rooms and I appreciated that flexibility.
The rooms are very comfortable and clean, and I very much appreciated the complimentary water bottles. I really could not find any major faults with this property; they're doing things right. Of course, as is typical for an upscale property, amenities such as wireless Internet access are not free. When it came to what's important, it's great -- I slept very well.
Also of note: the bar and restaurant seem to be pretty popular.
Rich from Boston, MA
Located in the heart of the South of Market district (SoMa), The Westin San Francisco Market Street is across from Yerba …More
This was a great hotel to stay in. The staff at the front desk, along with the concierge, were very friendly and welcoming. The service was quick, and the concierge spent considerable time helping us identify a good Italian restaurant to enjoy (she even called the place we chose and made reservations for us). Our room was clean, the beds were comfortable, and I particularly liked having a small room safe to store the few treasured belongings we had brought with us while we ate out. There was only one thing that we really didn't like. The hotel is quite energy-conscious, which is fine, ut there was very little water pressure in the bathroom sink; this made it hard to rinse your toothbrushes, washcloths, etc. Also, when you turned the faucet handle all the way over to the right to get cold water, it ran quite hot for a long time before it finally became cold! A little annoying but definitely not a deal-buster. We would definitely stay there again!
Pam from Citrus Heights, CA
Opened in 2008, this downtown San Francisco hotel is adjacent to the Moscone Center and about 6 blocks from Union Square.More
Hotel was in a good location - next to Westfield shopping mall & round the corner you were straight onto Market Street where you can jump on the F street car to Pier 39 & Fisherman's Wharf. Also when you are on Market Street and cross the road, you can catch the cable car (in between Forever 21 and Gap). The hotel was not that far from Union Square too where you can do more shopping or grab a coffee and sit at the square.
Staff were really friendly and helpful when asking for directions, recommendations to restaurants and information about bike rental and bus tour. We stayed a week at SF and it was our first time - get 48hr bus tour ticket (will inc night tour, 3 walking tours, entry to aquarium of the bay and Sausalito tour) perfect way of seeing the sights, hire a bike and ride across the Golden Gate bridge and go on segway tour (amazing!)
Room was tidy and clean, although they were in the middle of changing the locks and moving away from the swipe card entry. Free wi-fi within hotel and room.
Also there is a games room in the hotel which looked really good and saw some people use this facility.
Michelle from UK
Located in the heart of San Francisco, this hotel is steps from San Francisco Mint and Westfield San Francisco Center …More