Staff is very welcoming beginning with arrival. Staff appear to be sincerely gracious and helpful without any sense of wanting to be rewarded in any way. Concierge was most helpful in advising regarding sightseeing, means of travel etc. Only negative was the high price of the various restaurants in the hotel for mediocre meals (at least in one of the restaurants we tried. although the breakfast buffet with a great garden view was very good.
tom from toronto
The Hotel New Otani Tokyo is located in the center of downtown Tokyo, with easy access to Ginza and Roppongi. A 5-minute walk …More