Excellent location for air travellers as it is not necessary to go outside (a huge plus in winter, especially if travelling between climates) and is an easy walk from the terminal. Baggage carts are also available for free, though I only discovered that when returning to the airport!
Hotel very comfortable, staff very helpful. Restaurant reasonably good but overpriced - I assume one would have to travel to find alternatives. Lack of a buffet option for breakfast was particularly annoying, especially as there is clearly an area of the restaurant that is set up to accommodate this. However a la carte menu service was swift (a must for early morning departures).
My other main complaint is charging a fee for wi-fi access. I know this to be a frequent complaint from travellers and it seems to be a consistent practice in 4* hotels and up. Cheaper chains include free wi-fi, where upmarket hotels charge a fee. This kind of nickel-and-diming, when one is paying premium price is IMHO completely unjustifiable. I know I am not alone in this opinion!
Pat from Vancouver
The Sheraton Gateway is the only hotel connected to Toronto's Pearson International Airport, with a skywalk link to Terminal …More
Easy access to subway, great shopping and find dining. Pleasant staff. My only complaint is the two flights of stairs at the Bloor Street entrance--very difficult to lug bags and kids up the stairs and there is no doorman to help.
wendy from toronto canada
This newly renovated Toronto hotel adjacent to Yorkville shopping district is next to the Bloor-Yonge subway station, a …More