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Radisson Blu Hotel Sandton, Johannesburg - Johannesburg Hotels
Rating: 5.0 Stars
$160
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Radisson Blu Hotel Sandton, Johannesburg

Daisy Street And Rivonia Road, Johannesburg 2010 - Map
 
 
"Amazing Hardware - lacking Software"
I have very much enjoyed the hotel facilities. I loved the room comfort and the absolutely amazing gym facilities as well as a very convenient shuttle to the Sandton Mall and a very convenient general location of the hotel. It is easy to get from the hotel to all places in Johannesburg. I was slightly disappointed with the attention to detail or better said the attention to clients needs at times. The service was not consistent and needs to be worked on - example - I have been many times ignored when coming to the front office desk or gym desk etc - this should never happen in any hotel no matter how many stars it has - guests should always be acknowledged. Never the less I have addressed my disappointment about the poor service to the duty manager who I must say has EXCELLENTLY handled my complaint. He has taken note of all remarked points and have taken immediate action in order to recover from the losses already made. After my raised complaint I must say the rest of my stay was extremely pleasant and the team looked very well after me. Special thanks to Prince and Sharon in guest relations as well as Thomas in Concierge Desk/Bell Desk and Sharon from the Restaurant. They have been extremely attentive and accommodating to all services required and handled my requirements with the highest level of professionalism. Well done!!!! I will definetly come back to the hotel next time and will recommend it to colleagues, partners, friends and family.
A Traveller
Located in Sandton, this luxury hotel is within 1 mi (2 km) of Johannesburg Stock Exchange and Sandton City. Nelson Mandela …More

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