We stayed at the Hilton for 2 nights for my 9 year old daughters birthday,
We assumed the Hilton would be a safe bet and expected it to be a busy business hotel with little time for us. How wrong could we be, the staff were amazing with the perfect amount of personal touch to their service in every department. Check in was busy and a bit behind but staff were on hand with free glasses of champagne to pass the time
of any delay. Trader Vic's restaurant and bar was fab again the staff were amazing food fantastic staff and band sang happy birthday whilst presenting my daughter with Ice cream on the house complete with candle. In fact every department did there bit with little surprises and happy birthdays. Breakfast was great again with wonderful personal service from Javier and Felipe in particular along with Roy on the front door who always had a smile with a jolly positive outlook for the day.
The room was clean and comfortable. In a nutshell the Hilton made the whole weekend a memorable experience. Having stayed at some top hotels worldwide in the past I can say that very few paid as much attention to customer service, and I will be staying at the Hilton again for fear of other hotels not going the extra mile!
shaun from sussex
Soaring high above the city streets in the heart of Mayfair, this 5-star property is close to all that London has to offer …More
This hotel cannot be in a better location, the staff is absolutely excellent, from the first employee to the last. The WI-FI was slow and the restaurant breakfast even though pretty good, I thought too pricey.
JC from Miami, Fl
Centrally located between The City financial district and the West End theater district, this impressive luxury London hotel …More