We were treated like royalty! Every need we had was addressed perfectly. The room was beautiful, clean and comfortable. The restaurant was a really special treat not to be missed. We will
definitely stay here again.
Tammy from austin texas
The Milestone is Londons quintessential luxury boutique hotel a magnificent 19th century architectural treasure centrally …More
We stayed in an Executive room (approx. 50sqm). Nice hallway and walk-in robe, very spacious bedroom and bathroom with separate toilet and shower. The room was absolutely gorgeous, high quality and pleasant neutral décor. There was nothing to fault. The hotel is quite large and slightly impersonal. Found the check-in staff a touch 'cold' without being rude. Having said that the rest of the service during our stay was friendly and impeccable. The room was a touch pricey however it was worth it. The location was fabulous, walking distance to just about everything and the rooms were totally welcoming, spacious and comfortable. I would highly recommend this hotel and would most definitely stay here again when I visit London.
I do wish to touch on one unfortunate experience upon check-in that could have been handled a lot better. We arrived after a long flight with 2yr old twins and were informed that our room wouldn't be ready for 20mins. No big deal, so we went to the restaurant to have lunch, we were exhausted and hungry. When we returned 45mins later our room was still not ready, it would take another 20 minutes of waiting. I found it interesting that none of the check-in staff showed us to a comfortable waiting area (given that one of twins was asleep in my arms), offered us a drink or at least a snack for the kids. We made no fuss, but a small gesture in such a situation can mean a lot (hence the "impersonal" experience).
T from Australia
This luxury hotel is located in the heart of London, walking distance from Benjamin Franklin House, Trafalgar Square, and …More
There are very few times where you can say you've received more than your monies worth......well this is one of those places. Excellent location and you would never know it was off of a main street. Staff excelled in personal service.....they are excellent. Rooms were comfortable, bathrooms are nice and did I mention the service was excellent.
Traveller from seattle
Property Type – Luxury - Year Built – 1901 - Year Remodeled – 2010 - Description - Unforgettable luxury that feels more like …More