while this is isn't the nicest Ritz hotel in the chain, the staff make it one of the best. The facility is showing a little wear and tear, for example there was a fairly large rip in one of the curtains in my room, and the toilet ran unless you jiggled the handle, which is why I gave it a 4 out of 5 for facilities.
The staff however is top-notch, and called me by name everywhere I went. The spa at this hotel is also one of the best, with an amazing pool and restaurant. The spa is adults only so it's very relaxing without kids running around.
The new restaurants are also wonderful, fully remodeled with a new menu.
All in all, this is an excellent 5-star hotel!
Paula from New York City
The Ritz-Carlton Orlando, Grande Lakes is a 500-acre lakefront resort, located 2 miles from SeaWorld, 3 miles from the …More
Pleasantly surprised when we pulled up to resort. It was gorgeous! After we checked in at main building, we headed to our villa. We expected a one bedroom, but we got a three bedroom. Full kitchen, living room with balcony, master bedroom with bath & private balcony, bedroom with two twin beds, and bedroom with queen bed, and additional bathroom and washer/dryer. Felt at home and wanted to stay forever. Pool within a short walking distance along golf cart path. Very quiet and pretty. Spa located near main building, massages were very relaxing and staff friendly. We didn't get a chance to use the lazy river or the restaurants on site, but heard many wonderful reviews. I will be back!
Melanie from Georgetown, DE.
This family-friendly resort is located in Kissimmee (Disney's Maingate West), close to ChampionsGate Golf Club. Area …More
We stayed at the waldorf for a weekend getaway and when we got to the hotel that evening, our room wasn't ready. The staff at the front desk made up for it above and beyond our expectations. They made our trip one of our most memorable trips we have ever had. We will back for sure!
lauren from orlando, fl
This family-friendly resort is located in Orlando (Downtown Disney® area/Lake Buena Vista), close to Disney's Typhoon Lagoon …More