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The Excellence was hands-down the most incredible travel/hotel experience I have had in my 10 years of international travel. The staff (Javier at reception, Elio at the swim-up bar, Ricardo and Modesto at the restaurants, and Marisol with housekeeping to name just a few) were unbelievably kind, professional, ...
This was a wonderful place to stay! Spotless rooms and facilities, tastefully done, great service, great food, not a bad thing I can say about this hotel!!
Wish our stay could have been longer so we could have done all the things we wanted to do and tried all the food options we missed! The included Endless Privileges are such a great value that you would pay for individually at another all-inclusive resort (even little details like free international ...
I was so tempted not to write about this hotel bc I want it to be a hidden gem! This is the best hotel I have stayed in and loved the staff! They were beyond outstanding, all of them!!! We will not be looking for another hotel when we come back next year, this is the place to be!
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