I have traveled all over the world and have never have experienced some wonderful care & service. I felt like I was home. The staff were so caring and friendly. The hotel was amazingly gorgeous. They have kept the mexican tradition alive in this hotel. They have a lady that comes on a daily basis and makes tortillas for the guests. The food was five star. I can go on and on. Amazing!
rhonda from boca raton
This Playa del Carmen hotel is by the sea and set on its own private beach, within easy reach of Maroma Beach. Area …More
Stayed at the Zen resort. Great welcoming environment. Relaxing. pampered. Spa too expensive for what they offer, though. Excellent restaurants, although food somewhat scant in some of them (Piaff and, De Autor). Quality of drinks intermediate. Beaches resorts with excellent infinity pool and wet bar. Azul and Lucca best places to eat. Watch out at Piaf restaurant with sommelier trying to have you choose from an expensive list of wines not included in the "all inclusive". "All inclusive" should also include spa serpvices for more moderate prices or a try for free. Quality of "de la casa" wines and Caba (champagne) pretty low.
Overall great experience for reconnecting with significant other. Very satisfactory place to spend a week.
Rudy from Washington State
This Playa del Carmen resort is by the ocean, nestled on a private white sand beach and within easy reach of area attractions …More