Exterior

Reviews of Leonardo Hotel Aberdeen, formerly Jurys Inn

4 out of 5
Leonardo Hotel Aberdeen, formerly Jurys Inn
Union Square, Guild Street, Aberdeen, Scotland

Reviews

8.4

Very Good

Rating 10 - Excellent. 483 out of 1013 reviews" "
Rating 8 - Good. 331 out of 1013 reviews" "
Rating 6 - Okay. 130 out of 1013 reviews" "
Rating 4 - Poor. 46 out of 1013 reviews" "
Rating 2 - Terrible. 23 out of 1013 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Clean, good access to shops, very good staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to shops, places to eat and cinema. Didn’t eat there so can’t comment on that. Lifts came nice and quick. Don’t like fixed head showers over baths but it wouldn’t stop me staying there again.
Stayed 1 night in Mar 2024

6/10 Okay

senga

Liked: Staff & service
Room was average and definitely not a superior room. Remote control for tv was filthy and shard of glass on carpet stuck in my foot
Stayed 1 night in Mar 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As normal all good
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it being right in the heart of Union square, comfortable room , friendly staff, only complaint was the reading light at bedside was unable to swivel as broken Would return
Stayed 3 nights in Mar 2024

10/10 Excellent

Krista

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is ideal for access to the city centre. The staff are all really nice and extremely helpful and welcoming. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything absolutely good
Stayed 1 night in Mar 2024

8/10 Good

Ronald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to train station
Stayed 1 night in Feb 2024

8/10 Good

Roderick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been using this hotel for many years and as yet the thing I hate most about it is the reading lamps at each headboard.Honestly they are the pits.Absolutly hopeless. Please get them changed.!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location in Aberdeen.
Stayed 1 night in Feb 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
As allways fantastic service, polite and helpful staff, lovely buffett breakfast
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good location with direct access to Union Square shopping, cinema and plenty of eating places. We will return in the future.
Stayed 3 nights in Feb 2024

10/10 Excellent

Siti Nursyuaibah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Leonardo Hotel offered convenience and comfort, especially appreciated for family travel. The highlight for us was the additional bed for our 6-year-old, who's outgrown sharing a bed with us. It made our nights much more comfortable. The location is fantastic, with a bus terminal right below the hotel, providing easy transportation options, including a direct bus from the airport. It was incredibly convenient not having to navigate complex travel arrangements upon arrival and during our stay. One important thing to note for future guests is the absence of a safe in the room. We found ourselves carrying our valuables with us whenever we went out, which was a bit of an inconvenience. Overall, our experience was positive, with the benefits of location and family-friendly room setups slightly offset by the lack of in-room security for valuables.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel only gripe was orange juice was watery both mornings
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is pot luck otherwise fine for an overnighter in Aberdeen.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Excellent location and the price was fantastic. Breakfast was delicious and plenty of choice.
Stayed 1 night in Jan 2024

8/10 Good

Connor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good for work and shopping.
Stayed 4 nights in Dec 2023

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central
Stayed 1 night in Jan 2024

8/10 Good

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Its in a shopping mall, very difficult to find, you have to go into the mall and search, there is no external signage. The nearest car park is ludicrously expensive. There is another adjacent to the railway station which can be reached by covered walkway if you know about it. Parking at College street is better but then different prices if you park in the normal car park or the station car park. None of this was mentioned at reception until I asked, then they couldn't give directions, very poor. Place is modern and clean, plenty of places to eat nearby, breakfast was ok
Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay and the staff were all kind and friendly. It is in a great location and will definitely be back again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and allowed us to book in early as well as put both room next to each other - very clean & lovely hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, the hotel was nice and clean
Stayed 2 nights in Dec 2023

8/10 Good

Sarah

Stayed 1 night in Dec 2023

8/10 Good

Ezra

Stayed 1 night in Dec 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice reception and communal areas. Rooms fairly basic but clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aberdeen Xmas shop stop
Just a one night hassle free stay, very straightforward. Leonardos are always accomodating and the location in Aberdeen is the best for shopping.
Stayed 1 night in Dec 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here room was clean and tidy will stay here again
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place will stay again
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cheeky night away
Lovely staff, and great place to stay , unfortunately there was no hot water for showers in the morning
Stayed 1 night in Dec 2023

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & great location
Stayed 3 nights in Dec 2023

10/10 Excellent

Nikita

Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I found odd no car parking for a major hotel chain
Stayed 1 night in Dec 2023

6/10 Okay

Morag

Stayed 1 night in Dec 2023

6/10 Okay

Keith

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Naomi

Stayed 1 night in Dec 2023

10/10 Excellent

Ashleigh

Liked: Property conditions & facilities
Lovely 2 night stay
I stayed here with my family and partner for my graduation. We were greeted by Rosa on reception, very chatty and polite. We booked 2 separate rooms and we were on different floors, so she checked if there was another on the same floor, which was very much appreciated. The free drinks tokens we were given for my celebration was a really lovely gesture too. The hotel is an amazing location within the city centre within a shopping centre. The rooms and hotel itself was spotless. This was our first stay here and it won’t be the last. Any future Aberdeen trips this will be our hotel of choice.
Stayed 2 nights in Dec 2023

4/10 Poor

Gary

Stayed 1 night in Dec 2023

4/10 Poor

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Louisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gareth

Traveled with family and small children
Lovely room friendly stuff, nothing to complain about.
Stayed 4 nights in Nov 2023

10/10 Excellent

Gail

Traveled with family
Most enjoyable
We really enjoy our stay. Will be back to meet your friendly staff. Thank you.
Stayed 1 night in Dec 2023