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Reviews of The Spires Serviced Apartments Aberdeen

4 out of 5
The Spires Serviced Apartments Aberdeen
531 Great Western Road, Aberdeen, Scotland

Reviews

8.6

Excellent

Rating 10 - Excellent. 37 out of 83 reviews" "
Rating 8 - Good. 33 out of 83 reviews" "
Rating 6 - Okay. 8 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 2 out of 83 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious apartment. Good Wi-Fi, eventually. Good location. Small request would be a baking tray for the oven - so we could heat up our oven ready meals 😉. Would return and recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Spacious accommodation Well equipped Comfortable bed
Stayed 3 nights in Jan 2024
Response from Izabela on Jan 29, 2024
Hi Janice , Thank you , I'm delighted to hear that you enjoyed your stay !

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, room comfort
one night stay in Aberdeen
thought the space would be a little more 'open' flow, but comfortable place to stay. we were only there for one night, but the fact that it had two bathrooms for our family of 5 was great. heated towel racks lovely addition. basic accomodations, but efficient. should have an easier description on how to access the actual unit especially at night and in the rain.
Stayed 2 nights in Dec 2023
Response from Izabela on Jan 29, 2024
Thank you for your feedback! We appreciate your comments. Delighted to hear you found the space comfortable and the two bathrooms convenient for your family.

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Worth it
The unit was very clean and well kept. The single beds are quite small so be aware of that but otherwise all good
Stayed 1 night in Nov 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed, which was a one-night family stay at that end of town. Absolute steal at the price compared to a hotel. Facilities all good. Staff really friendly and helpful. A few small scuffs (heating a bit OTT, doors heavy and squeaky, main bathroom a little dated and cracked) but really no complaints.
Stayed 1 night in Nov 2023

6/10 Okay

Tamsin

Liked: Cleanliness
Disliked: Staff & service
The lady who called to confirm my booking and check me in was lovely.She has dark hair and glasses.I found substandards in the apartment almost immediately. The bed is an old mattress put on 2 single bases sideways.Mattress is hard and old . Pillows are hard.The apartment itself was up 2 flights of stairs.No elevator The listing made no mention of that.3 days later I went to request an extra General Waste bag,the lady at Reception,mid lenghth hair with highlights no glasses spoke to me sharply.She said there was an extra General waste bag on the worktop.There wasn't. Just a small mixed recycling bag in the bottom of the cupboard under the sink at the bag.The guest information folder needs an update with more and better information.
Stayed 7 nights in Sep 2023

8/10 Good

Maximilian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Natasha

Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great, would book again no problem at all
Stayed 2 nights in Aug 2023

6/10 Okay

BRENDA

Liked: Staff & service
All rather tired and worn. All rooms needs upgrade
Stayed 1 night in Jun 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here while attending the uni for a week. The location was ideal, just a 20 minute walk away. The area was really quiet. The accommodation had everything i needed for the stay and the kitchen was well equipped.
Stayed 5 nights in May 2023

2/10 Terrible

Shindo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Lee

Stayed 1 night in Mar 2023
Response from Izabela on Mar 20, 2023
Thank you so much for your review .

10/10 Excellent

gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price.we love it greatly enjoy our stay everything was perfect staff amazing kind ready to help thank you
Stayed 2 nights in Mar 2023
Response from Izabela on Mar 20, 2023
Dear Gloria , I'm so happy to hear you had a great experience at The Spires . Your review made our day ! Thank you again and we hope to see you again.

10/10 Excellent

GODWIN

Liked: Cleanliness, staff & service, property conditions & facilities
The place is ok

10/10 Excellent

Dawn

Stayed 1 night in Oct 2022

6/10 Okay

Samuel

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2022

8/10 Good

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 8 nights in Jul 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Denis

Stayed 3 nights in Aug 2021

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely home away from hom
One bedroom serviced apartment. Lovely new and nodern. Quiet area of aberdeen. 5 min drive to city centre
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking, good location, nice apartment. The area is quiet. Apartment very clean. Staff very friendly and helpful.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Recommend to others as very quiet arwa.
Stayed 1 night in Apr 2019

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a one night stay and if was very relaxing warm anx comfortable. To have the kitchen facilities too made having an apartment much more suitable/convenient
Stayed 1 night in Mar 2019
Response from Accommodation manager on Mar 8, 2019
Dear Guest, Thank you for staying at The Spires Aberdeen and for your time to write a review. I am Glad to hear that you have enjoyed your stay with us and found our apartments comfortable. We are looking forward to welcome you back to the Spires again. Kind regards Rita Valiukaite Accommodation manager

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
its was azaming rely like
Stayed 1 night in Jan 2019
Response from ita Valiukaite Accommodation manager on Jan 14, 2019
Good afternoon, Thank you for staying at The Spires Aberdeen and for your time to leave a review. I am glad you have enjoyed your stay and I will pass your comments to my team. We are looking forward to welcome you back at the Spires. Kind regards

10/10 Excellent

Craig

Lovely apartments
Lovely apartments. Like a home away from home
Stayed 1 night in Sep 2018
Response from Rita Valiukaite, Accommodation manager on Sep 12, 2018
Good afternoon, Thank you for taking time to leave a review and thank you for staying at the Spires. I am very Glad you have found apartments to be like a home away from home. We look forward welcoming you back.

8/10 Good

Rhonda, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Dundee
Great short stay comfortable beds nice lounge area kitchen had everything we required for self catering and laundry facilities very handy. Front desk staff really pleasant and helpful.
Stayed 2 nights in Aug 2018
Response from Rita Valiukaite, Accommodation manager on Sep 12, 2018
Good afternoon, Thank you for taking time to leave a review and thank you for staying at the Spires. I am very Glad you have found apartments comfortable and staff helpful, I will pass your comments to the team. We look forward welcoming you back.

6/10 Okay

Jorge

OK ... but need to improve the WiFi
It was OK, clean , spacious and in a nice area of Aberdeen .. in the bad side I want to highlight the poor quality of the WiFi network in the appartment ...
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay!
Very good apartments, slightly off the beaten track but very clean rooms & friendly staff.

10/10 Excellent

Jason, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel amazing hospitality and great service. Love the hotel and area
Stayed 2 nights in Mar 2018

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Great place to stay,home from home experience.
Stayed 3 nights in Feb 2018

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a short stay to go visit the university, the apartment was ideal for a family base. Clean and comfortable and convenient for the city
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Apartment is well-managed, spacious and has good parking. Unfortunately, bedrooms are about 30 feet from a busy street, so the sleep window is roughly 1 a.m. to 5 a.m.
Stayed 1 night in Sep 2017

10/10 Excellent

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit
Great stay, comfortable apartment and great location
Stayed 3 nights in Jun 2017
Good afternoon, Thank you for taking time to leave a feedback. I am very pleased that you have enjoyed your stay and I will pass your kind feedback to our staff. I hope to welcome you back at the Spires again. Kind regards Marianne McBay Accommodation manager

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Most expensive wifi ever!!!
Nice quiet place but WiFi advertised as free costs £10 a day, ridiculous
Stayed 4 nights in Jun 2017
Good afternoon, Thank you for taking time to leave a feedback. I am very pleased that you have enjoyed your stay and I will pass your kind feedback to our staff. We have been looking into our WiFi and reviewing this. I hope to welcome you back at the Spires again. Kind regards Marianne McBay Accommodation manager

8/10 Good

Karen, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite and warm
We were only there for one night and got there late afternoon so did not go venture far from the apartments so don't no how the shopping and restaurants are like. There is a supermarket a few minutes up the road and a nice fish and chip shop on the corner of the apartments. The apartments are nice and clean and have everything you would need for a stay. The only negative we had was we were on the top floor and we had to carry our luggage up 4 flights of stairs.(no lift).
Response from Accommodation Manager on Apr 7, 2017
Dear Karen, Thank you so much for taking your time to leave a review. I am glad you found our apartments well located and enjoyed your stay with us. Please accept my apology that our staff didn't come across as friendly as they usually do and I will definitely will pass these comments on to our team. We hope to welcome you back at the Spires again. Thank you once again for your feedback. Kind regards Rita Valiukaite

10/10 Excellent

Iskandar, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment
Fully furnished apartment, well maintained and very affordable for travelers like me. Highly recommended for muslims since the kitchen are well equipped with basics tools for cooking such as stove, oven, microwave oven, refrigerators, frying pan.. Even the dinner set (plates, cups etc) enough to cater for a family of 6. Everything is excellent with this apartment. It is highly recommended for travelers who is planning to stay a few days in Aberdeen.
Response from Rita Valiukaite, Accommodation manager on Feb 22, 2017
Dear Mr Iskandar, Thank you for taking time to leave a review. I am pleased to hear that you have enjoyed your stay with us and found our apartments well maintained. We hope to welcome you back at the Spires again. Kind regards Rita Valiukaite

10/10 Excellent

Bluebell, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Really happy with the facilities at the Spire. Couldn't ask for anything more. Great kichen facilities, spacious lounge area and comfortable bed and bedding. Close to small supermarkets so it's easy to pick up food. Blackout curtain is the bedroom made a real difference. Good location for Robert Gordon university.
Response from Accommodation Manager on Jan 31, 2017
Good morning, Thank you so much for taking time to leave a review. I am pleased to hear that you enjoyed your stay with us and found your stay very comfortable. We are looking forward welcome you to the Spires Again. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality serviced apartment.
Nice apartment, warm and well equipped. Close to local Tesco express.
Response from Accommodation Manager on Jan 27, 2017
Good morning, Thank you so much for taking time to leave a review. I am glad that you found our apartments well maintained and in good location. I hope to welcome you back at the Spires again. Kind regards Accommodation manager

10/10 Excellent

James Robertson, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for most things local.
Staff were very helpful, and the facilities were great. It was convenient and more flexible than a hotel or guest house.
Response from Accommodation manager on Nov 24, 2016
Dear Guest, Thank you for taking time to leave a review. I am glad you have enjoyed your stay with us and found our apartments well maintained. We are looking forward to welcome you at the Spires Again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We had 6 people accommodated at Spires apartment. On the whole it was a lovely place to stay. Disappointing that we only had 4 dining chars for 6 , but the amenities were excellent.
Response from Accommodation manager on Nov 24, 2016
Dear guest, Thank you for taking time to leave a review. I am glad you have enjoyed your stay with us. Please accept my apologies that you only had 4 dining chairs. If you will decide to stay with us again, let us know and we will provide two extra chairs for you. We hope to welcome you back at the Spires again.

6/10 Okay

Fifer, Fife

Liked: Staff & service
Cheap but cheerless
Room had definitely been occupied previously by smoker, whilst it had been cleaned it still had a lingering smell. Apparently manager is a smoker 'so doesn't notice these things'. Furnishings and decor v tired, and too many 'white van men' who also congregate in intimidating groups at front doors whilst smoking
Response from Accommodation manager on Nov 24, 2016
Dear guest, Thank you for taking time to leave a review. Please accept my apologies that your apartment had smoking smell and my apologies that you have been told that a manager is smoker, so we didn't notice this. This was very unprofessional for us to day that. We are in the progress redecorating our apartments at the moment, hopefully if you will decide to stay with us again you would see the differences. I am sorry again for an incontinence during your stay.

10/10 Excellent

Anne, Tynemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2-day stay in Spire Apartments, Aberdeen
I chose to stay here while visiting my son at unversity in Aberdeen. Great location with free parking and excellent value for money. A whole apartment for the same cost as a hotel room. Well looked after, clean and with everything you could want to make your visit comfortable. Added bonus of washing machine in kitchen, with detergent provided. Very friendly check-in and housekeeping staff. Lovely view of Aberdeen. Walked to nearby Johnston Gardens - beautiful autumn colours in quiet oasis.
Response from Ewelina on Oct 31, 2016
Dear Anne, Thank you so much for the amazing 5* review. We are delighted to hear how much you enjoyed your stay with us. Our mission is to offer a flexibility and service of a hotel with the space, freedom and comfort of an apartment, and I am very happy we have managed to achieved that during your visit. All of the team is so pleased to hear how friendly and welcoming you found them. We look forward to your next stay. Kindest Regards,

10/10 Excellent

JOHN, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very handy to the central city excelent free parki
very comfortable rooms well stocked kitchen nice and quiet living room to watch TV very pleasant atmosphere for our stay highly recomendable
Response from Accommodation manager on Oct 21, 2016
Dear Guest, Thank you for taking the time to write a review. I am glad that you have enjoyed your stay with us. We take great pride in ensuring our guests receive a high standard of service and cleanliness within the apartments. I hope we can welcome you back at the Spires again.

8/10 Good

Jan, Hereford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Comfortable
Good location on a bus route or 20-30 minute walk to city centre. Tesco & Co-op very close & a couple of pubs. Very clean & well equipped.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location, Wi-Fi should be included in price of room, and not additional cost.