Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
98% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Colleyville, Texas

Very loud from adjacent an rooms above.

Posted Jan 5, 2015
This hotel is not built to maintain a sound barrier from rooms above or adjacent to your room. It was extremely loud from every footstep and door. Not a great experience if you want to rest or need to sleep. Overpriced for the value received.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2014 on Hotels.com
4 out of 5
Recommended
by Karan

This traveler left a rating score only Posted Oct 19, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bham, AL

Weekend Visit

Posted Sep 23, 2014
The hotel was very clean. It was temperature ready, quiet, and anything we needed was provided by the front desk staff. It would have been nice to have a Continental B'fst for the money.
Comment from Hotel Management
Sep 27, 2014 by Monica Pena, Hotel Management
Dear Bham Al, We are so pleased to hear that you enjoyed your stay with us hear at Candlewood Suites Abilene. Whenever your in the area consider us your home away from home. Next time enjoy some of our Candlewood Cupboard breakfast items!! Thank you for the kind comments, enjoy your wonderful day! Thanks, Candlewood Suites Abilene Team
5 out of 5
Recommended
for Overnight Stay Before Destination
by P. Staffordfrom Houston

Overnight stay before home

Posted Sep 11, 2014 on Hotels.com
The suite we had was very nice. The bed was so comfortable. The only thing I would have changed is a lower counter in the bathroom. I am a shortie and had to stand on my tiptoes.
Comment from Hotel Management
Nov 29, 2014 by Monica Pena, Hotel Management
Dear P. Stafford, We thank you for taking the time to comment on our friendly Candlewood Suites. We are glad that we were able to provide you with excellent service. Please come and see us again and have a great day! Thank you very much, Shannon Vanderwall-Burger candlewood Suites Abilene Team
5 out of 5
Recommended
by Staceyfrom Oklahoma

Pleasant stay!

Posted Aug 11, 2014 on Hotels.com
Very nice and clean. Great stay!
Comment from Hotel Management
Oct 18, 2014 by Monica Pena, Hotel Management
Stacey, Thank you very much for staying with us. Hope to see you again soon! Shannon Vanderwall-Burger Hotel Operations Manager Candlewood Suites Abilene team
3 out of 5
Recommended
by A verified traveler

decent for a night stay

Posted Jul 23, 2014 on Hotels.com
Fine for what we needed it for, one night stay to sleep and then go.
Comment from Hotel Management
Oct 18, 2014 by Monica Pena, Hotel Management
Thank you so much for staying with us. We hope to see you again in the future. Shannon Vanderwall-Burger Hotel Operations Manager Candlewood Suites Abilene Team
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jul 16, 2014 on Hotels.com
Comment from Hotel Management
Jul 30, 2014 by Monica Pena, Hotel Management
Dear Guest, Thank You for the 3 star rating. We Hope to see you again in the future! Shannon Vanderwall-Burger Candlewood Suites Abilene Team
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jul 9, 2014 on Hotels.com
Comment from Hotel Management
Oct 18, 2014 by Monica Pena, Hotel Management
Thank you for your kind review of our hotel. We hope to see you again. Shannon Vanderwall-Burger Hotel Operations Manager Candlewood Suites Abilene Team
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jul 8, 2014 on Hotels.com
Comment from Hotel Management
Jul 30, 2014 by Monica Pena, Hotel Management
Dear Guest, We are very sorry you have given us only a 2 star rating. As a part of our customer service standards, we are trained to log every issue that we are made aware of. For future reference, please do not hesitate to inform the front desk of any issues that you encounter during your stay so that we are given the opportunity to make it right and are able to address the issue immediately for you. Thank You, Shannon Vanderwall-Burger Candlewood Suites Abilene Team