Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by A verified traveler

Noisey

Posted Mar 18, 2014 on Hotels.com
Hotel and staff were very good, kids running up and down the hallways, jumping off beds on the floor above all hours of the day and evening, plus traffic right outside the window prevented an ok stay from being an excellent stay. Get a room on the back side and on the 4th floor (top) and it will be better
Comment from Hotel Management
May 24, 2014 by Manager, Hotel Management
Dear Guest, Thank you for your review of the Hampton Inn Abilene. I'm glad to hear that you found our hotel and staff to be very good! Please accept my apologies for any noise that disturbed your stay. On future visits we'd be more than happy to place you on the top floor. Please come back and see us on your next visit to Abilene. Sincerely, Misty M. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good location great staff

Posted Mar 10, 2014
We had a family get together and the staff was very accommodating in getting our reservations and helping us use the dining room for the family gathering for lunch & birthday party location. Thank you very much - everyone was so pleased with the accommodations & staff.
Comment from Hotel Management
Mar 20, 2014 by Manager, Hotel Management
Dear Guest, Thank you for the 5 star review! We are glad that you had an excellent stay and that our "GREAT" staff was successful in making it a memorable one. We love having you here, and look forward to your next visit. Many thanks, Misty Mitchell General Manager
5 out of 5
Recommended
for Personal Event
by Jennifer F. from North Texas

hotel in safe feeling area

Posted Mar 3, 2014 on Hotels.com
We enjoyed our stay at the Hampton Inn in Abilene. It was located in a safe feeling area and was close to a grocery store and restaurants. The staff worked hard to provide for a nice breakfast. (hot and cold food available) I would recommend to friends.
Comment from Hotel Management
May 24, 2014 by Manager, Hotel Management
Dear Jennifer F, Thank you for the excellent review of our hotel. I am pleased that our location made you feel safe and was conveniently located to fit your needs. I also appreciate you mentioning our complimentary Hampton breakfast. We look forward to your next visit. Sincerely, Misty Mitchell General Manager
5 out of 5
Recommended
for Everyone
by Elaine from Texas

a nice hotel close to our destination

Posted Mar 2, 2014
Pros: The friendliness of the staff.
Cons: The only thing that could be improved would be the size of the sofa in the room.
Location: The location was close to the site that we needed to be. It was in close to several resturants and mall.
The hotel was easy tofind, Once there the staff was very friendly. We were there for a high school regional basketball tournament. There were several students from different schools staying at the same time. Never heard any noise from adjacent rooms or the hallway. Upon check out the day staff was just as friendly as the others. Enjoyed our stay.
Comment from Hotel Management
Mar 20, 2014 by Manager, Hotel Management
Dear Elaine, Thank you for the awesome review of the Hampton Inn Abilene. We really appreciate you taking the time to mention our friendly staff! I also appreciate you commenting on the size of the sofa in your room. My staff and I consider all feedback, both positive and negative, because we truly want our guests to have the best possible stay. We hope to see you again the next time you are in Abilene. Kind regards, Misty Mitchell General Manager
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Feb 25, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Manager, Hotel Management
Dear Guest, Thank you for reviewing the Hampton Inn Abilene. From your score it appears that you enjoyed your stay. We hope the next time you are in Abilene, you will stay with us again. Many thanks, Misty Mitchell General Manager
4 out of 5
Recommended
for Business Travelers
by Heather from Amarillo

Posted Jan 20, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Manager, Hotel Management
Dear Heather, Thank you for taking the time to review the Hampton Inn Abilene. We look forward to seeing you again soon. Sincerely, Misty Mitchell General Manager
5 out of 5
Recommended
for Everyone
by Crystal from Tahoka

My go to place in Abilene

Posted Nov 26, 2013
Pros: all
Location: close to shopping centers, mall, fast food, restaurants, and highway
Stayed one night. This was our second visit to this hotel. It was clean, comfortable, friendly staff, great indoor swimming pool, yummy breakfast, and affordable rates.
Comment from Hotel Management
Jun 7, 2014 by Manager, Hotel Management
Dear Crystal, Thank you for making us your “go to” place in Abilene! I am very happy that you enjoyed your stay. Thank you for taking the time to mention our clean, comfortable hotel and friendly staff! We love having you here! Kind thanks, Misty M. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2013
4 out of 5
Recommended
for Everyone
by connie from austin tx

Abilene

Posted Oct 23, 2013
I've stayed here on business several times and it's always consistent The staff is very friendly the rooms are comfortable and clean except this last time the bathroom was a little dirty but that was not the norm for them. It is close to lots of dining options. I would stay here again.
Comment from Hotel Management
May 17, 2014 by Manager, Hotel Management
Dear Connie, Thank you for being a loyal guest, and taking the time to write a review. I appreciate you mentioning the friendly staff and comfortable rooms. I apologize that on this stay the bathroom was not as clean as you have come to expect. I will review your comment with the housekeeping department to ensure this issue is corrected. Thank you for staying at my Hampton Inn, and I look forward to your next visit to Abilene. Kind thanks, Misty M. General Manager
4 out of 5
Recommended
for Everyone
by Cathy

Comfortable accommodation

Posted Oct 21, 2013
Good breakfast, and useful computer/printer availability
Comment from Hotel Management
May 17, 2014 by Manager, Hotel Management
Dear Guest, Thank you for your comments regarding your recent stay. I appreciate your taking the time to let me know you enjoyed the breakfast and the lobby computer. I hope to see you again the next time you are in Abilene, TX. Warm regards, Misty M. General Manager