Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Seems like management can do a bit of a better job working some details out which wouldn't effect the customers the way they do. Also, staff seemed overwhelmed and overworked, but it was a very busy weekend for them, so that could be the reason.
1 out of 5
by A verified travelerfrom amarillo, tx

room was dissappointing

Posted Mar 9, 2015
the furniture in the room was very dusting - upholstery was white in the corners from dust, curtain in the room was torn room smelled strongly of deodorizer I would not stay there again
2 out of 5
by A verified traveler

Posted Mar 7, 2015
The treadmill did not work. Spa was green. TV's did not work well in room (had to unplug multiple times to get reception) and then did not have reception at all 2 nights. Talked to the front desk and was told it was because of the weather.....the tv in the lobby seemed to be working finer the entire stay. Rooms were clean and comfortable but the rest of the hotel was disappointing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LasVegas

As luck would have it.....

Posted Feb 19, 2015
Pros: Service, clean and beautiful inside
Cons: I wish I had more time there to tell you but I was gone early.
Location: A couple places to eat, I wasn't there very long got in late, 1AM.
Long exhausting drive from Austin to Abilene, I called the front desk after I was lost in Abilene and he walked me all the way to the front door and since I was the last "book" to arrive I got a suite ! It was really cool and the gentleman at the desk was incredible ! It was great !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san antonio TX

Visiting for ACU Sing Song

Posted Feb 16, 2015
Nice and quite, breakfast was good Staff was very friendly
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Spur, TX

Posted Feb 13, 2015
Enjoyable visit. Low noise level. Breakfast buffet above average. Employees friendly and helpful.
1 out of 5
by A verified traveler

Posted Feb 10, 2015
Already sent an email about this. I was bumped into another room even though I made reservations over a week in advance. Had to sleep on a sofa. Never will stay at this hotel again
3 out of 5
by A verified traveler

Close to most everything in Abilene

Posted Feb 3, 2015
Pros: Easy to get to and from.
Cons: Items served for breakfast could be taken better cared for (the sausage served and the powdered eggs were being scorched by the sterno)
Location: Location good enough, easy to get to and from roadways
Check in was quick and easy. Nothing really exceptionally good or bad about this motel. Disappointed in breakfast offerings. Not what I expected in the #1 rated motel in Abilene, not sure how this motel rated that good. Maintenance issues: There were brown spots on ceiling that appeared to be possible water stains from leaks in the sprinkler system. The window at the end of the hall has moved in the frame and has about a one inch gap the whole height of the window (appx 4ft.), mind you the temperature was 25 degrees with a wind directly from that direction making the hall quite cold. Staff: Asked for connecting rooms and was told none available, without even looking. It was obvious there were only about 10 of the rooms booked, it was Sunday afternoon and practically vacant. We only saw three other people the entire time there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
It was difficult to get my cash deposit back. The owner had to come and help. They were nice but I was on a time schedule. The bathroom was clean but the vent was rusty and a cracks near the vent. The bath tub had a chuck missing. But over all it was a lot nicer than I had expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and great room.

Posted Jan 25, 2015
Definitely recommend this hotel to anyone. Nice rooms that are kept clean and up to date. Really comfortable with extra friendly staff.