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Reviews of L' Arabia Hotel Apartments

3.5 out of 5
L' Arabia Hotel Apartments
Mussaffah Mohammad Bin Zayed City, Abu Dhabi

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 42 reviews" "
Rating 8 - Good. 16 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 5 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
large room, adjacent to a mall, shopping and food
Great place to stay, even has a washing machine in the kitchen. Loved the easy access to the mall, shopping, eating, all right there. Friendly helpful staff.
Stayed 2 nights in Dec 2023
Response from Daisy on Jan 13, 2024
Dear Our Valued Guest,Thank you for your stellar 10/10 rating and wonderful feedback! We're thrilled to hear you enjoyed our spacious rooms, convenient location, and amenities. It was a pleasure hosting you, and we look forward to welcoming you back for another fantastic stay.Best regards,L Arabia Hotel Apartment Team

10/10 Excellent

Sami

Stayed 1 night in Dec 2023
Response from Daisy on Jan 1, 2024
Dear Mr. Sami,Thank you so much for taking the time to share your wonderful 5-star review! We are thrilled to hear that you had an exceptional experience with us. It is our utmost priority to provide top-notch service, and we are delighted that we could meet your expectations.Your kind words mean the world to us, and we truly appreciate your support.We look forward to welcoming you back soon.Warm regards,L Arabia Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
location is convenient, like the easy mall access
The room was large and it is nice to have the washing machine there. There is an easy access to the mall on the 2nd floor, we did some shopping and had lunch there.
Stayed 1 night in Nov 2023
Response from Daisy on Dec 26, 2023
Dear Our Valued Guest,Thank you for your kind review! We're thrilled to hear that you found our location convenient and enjoyed the easy mall access. It's great to know that the room size and the in-room washing machine added to your comfort. We're glad you had a fantastic time shopping and having lunch at the mall on the 2nd floor.We appreciate your feedback and hope to welcome you back for another enjoyable stay.Best regards,

10/10 Excellent

Mahdi, Kuwait

Near shopping mall
Stayed 4 nights in Oct 2023
Response from Daisy on Dec 19, 2023
Dear Mr. Mahdi,Thank you for so much for rating us 5 star. We are also thankful that you highlighting our proximity to the shopping mall. We're delighted that our location added to your experience. We hope to have the pleasure of welcoming you again soon.Thanks and Best regards,

6/10 Okay

Verified traveler

Business traveler
it ok for short stay.
Room Furniture was kind of old used. Room Wifi wasn't connected easily so had to call for assistance. Television channels were not suitable and TV was difficult to operate. In room, menu was limited so had to go out for dinner. Breakfast was late with a limited menu. The Fitness Gym was not operational. The swimming pool did not look pleasant. Getting to the hotel main entrance was diffictult with Taxi and maps, it always took me to the mall main entrance. I may not visit it again.
Stayed 3 nights in Sep 2023
Response from Daisy on Jan 30, 2024
Dear Our Valued Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We appreciate your insights and will use them constructively to improve our services and facilities for future guests. Your comfort and satisfaction are our top priorities, and we regret falling short of your expectations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best regards,L Arabia Hotel Apartments Team

6/10 Okay

Ayman

Business traveler
Liked: Cleanliness
Stayed 4 nights in Sep 2022
Response from Edith Crsitobal on Oct 18, 2022
Dear Mr. Ayman,Warm greetings from L Arabia Hotel Apartments!Thank you for your feedback, looking forward \to welcoming you back again on your next stay.Best regards.Reservation Department

4/10 Poor

Amanda

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The kitchens do not contain everything the website says they do, appliances don’t all work, wifi connectivity very poor. Staff are very friendly though. This hotel is attached to a small-medium sized mall which is a huge plus.
Stayed 9 nights in May 2022
Response from Daisy on Dec 19, 2023
Dear Ms. Amanda,Thank you for taking the time to share your feedback. We appreciate your honesty and apologize for any inconvenience you experienced with the kitchens, appliances, and Wi-Fi. Your comments are valuable, and we'll address these issues promptly. On a positive note, we're glad to hear you found our staff friendly, and the proximity to the mall was a plus. We hope to have the opportunity to improve your experience on your next visit.Thanks and Best regards,

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Daisy on Dec 19, 2023
Dear Our Valued Guest,Thank you for your feedback and for giving us a rating of 8 out of 10. We're thrilled to hear you had a positive experience. We hope to welcome you back for an even better stay in the future.Thanks and best regards,

8/10 Good

Umesh Singh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
overall stay was good.
Stayed 4 nights in Jan 2020
Response from Daisy on Dec 19, 2023
Dear Mr. Umesh ,Thank you for your positive feedback! We're delighted to hear that your overall stay was good.We look forward to welcoming you back in the future.Thanks and best regards,

6/10 Okay

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Daisy on Dec 19, 2023
Dear Mr. Darryl,Thank you for your rating. We appreciate your input and would love to know how we can enhance your experience in the future. Your suggestions are important to us.Thanks and Best regards

4/10 Poor

Geeta, Manchester

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unprofessional staff ..not clean place ..kitchen lacked strength of the utensils ..very disappointing, won’t recommend it to anyone
Stayed 7 nights in Dec 2019
Response from Daisy on Dec 19, 2023
Dear Ms. Geeta,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is valuable, and we take it seriously. We are committed to addressing the issues you've raised to improve our services and facilities. Thank you for bringing these concerns to our attention. Thanks and Best regards,

10/10 Excellent

Nashwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Janel Morales on Sep 17, 2019
Thank you for sharing your feedback with us. We are happy to know that your stay was a pleasant one. Once again thank you for booking with L' Arabia Hotel Apartments. We look forward to welcome you a again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay there however bring ur amenities not that matche there for u
Stayed 1 night in Sep 2019
Response from Janel Morales on Sep 17, 2019
Thank you for sharing your feedback with us. We are happy to know that your stay was a pleasant one. Once again thank you for booking with L' Arabia Hotel Apartments. We look forward to welcome you a again.

8/10 Good

Verified traveler

Stayed 5 nights in Jun 2019
Response from Janel Morales on Jul 9, 2019
Thank you for sharing your feedback with us. We are happy to know that your stay was a pleasant one. Once again thank you for booking with L' Arabia Hotel Apartments. We look forward to welcome you a again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to work (ADSB) about 10 minutes, close to a mall that has a supermarket and many restaurants choices.
Stayed 2 nights in Jun 2019
Response from Janel Morales on Jul 9, 2019
Thank you for sharing your feedback with us. We are happy to know that your stay was a pleasant one. Once again thank you for booking with L' Arabia Hotel Apartments. We look forward to welcome you a again.

8/10 Good

Olaf

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Janel - Reservation on Dec 10, 2018
THANK YOU FOR STAYING AT L' ARABIA HOTEL

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, room comfort
L Arabia Review
L Arabia hotel apartments is a very good hotel, very well located for people who do budiness in hotel area at MBZ City and surroundings. In general staff are friendly and helpfull. Rooms are very spacious and clean but the hotel lacks the normal 3 to 4 star luxury in terms of furniture and decore.
Stayed 1 night in Jun 2018
Response from Janel Morales on Jun 27, 2018
Dear Valued Guest, Warm Greetings from L’ Arabia Hotel Apartments! Thank you for taking out the time to share your feedback with recent experience in our hotel. We are happy to learn that our hotel provides you a good atmosphere during your stay. I hope that you would give us the pleasure of having you as our guest again. Kind regards, Janel Morales

8/10 Good

T & O, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large apartment attached the mall
Great optiin for those that have business or family outside of Abu Dhabi. Attached to Mazyad mall and close to Dalma and caoital mall. The 1 bedroom apartment was very large.
Stayed 3 nights in Mar 2018
Response from Janel - Reservation on Apr 3, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Janel - Reservation on Apr 3, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Good
Response from Janel - Reservation on Apr 3, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Satisfactory
Place was ok. Has all you need just a little bit outdated. Mall downstairs is ok. Small food court but ok for a coupe of times.
Stayed 2 nights in Dec 2017
Response from Janel - Reservation on Feb 24, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tayyab, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
Very clean and tidy hotel. Extremely professional and very helpful staff! Would definitely stay here again and highly recommend to Family and Friends.
Stayed 4 nights in Dec 2017
Response from Janel - Reservation on Feb 24, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
The one bedroom is very large with kitchen and clothes washer. Excellent value for the money. No need to drive any where because everything you need is at the connected Mazyad mall.
Stayed 7 nights in Nov 2017

10/10 Excellent

yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good place for relaxation, Very helpful staff,Clean place, close to centre. I like to reserve again in L' Arabian Hotel .
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
I stayed at the hotel for 3 nights during a business trip and the staff were very nice. The room was clean and comfortable at a great price. Being attached to Mazyad mall very convenient. If I needed anything, there was someplace in the mall I could find it and it offered a lot of choices for dinner. Also, Dalma mall is just down the road and one of my favorite malls. I will stay there again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake pictures, not like real, never again.
Shortly, it's not even a good hotel for a pay girl, and very imbarising to take someone there. I booked a room an hour before I arrive, the entrance is not easy to find, I checked in, I didn't like the room because it looked dirty. I could see a circle mark from a class on the table. So I directly after I minute asked to cancel my booking. The manager didn't accept it. I had to book another hotel. I left my money and decided to book in AL mafraq hotel, cheaper and much higher class. Very nice staff and very nice room service. The funny thing is the next day the hotel called me for a check out, I even didn't stay in the room.

10/10 Excellent

Mo from London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good facilities
Hotel is connected to mall and staff are good. Tax was charged but Expedia did not say that. It said may or may not be. It's not very helpful. The only issue I would say is breakfast? It should be provided in the room rate. Food in the UAE is not expensive and as the hotel is in the middle of a secluded area it's hard to find breakfast.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Room was booked for 3 Adults and 3 kids. Room had only one King bed. When I complained and asked for a more complete room to better accommodate people I was given an extra small matress set on the floor and attemped to charge as an extra bed. Since I complained they did not charge but the fact that not even a proper bed was offered was annoying and disappointing. Only 1 towel available on the room had to order more, next day they removed the towels and I had to request again. The Hotel was not cheap for the service they provided.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to airport- clean smart and cheap
Very close to airport ! Clean spacious - good facilties - cheap

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location
The hotel located in a very good area of musaffah and conected to a nice mall (Mazyad mall) with big highper market

4/10 Poor

Verified traveler

Traveled with family
Tveksamt om det var värt pengarna
Dyrt, slitet och medioker standard. Personalen var trevlig.
Stayed 3 nights in Nov 2022
Response from Daisy on Dec 19, 2023
Dear Our Valued Guest,Thank you for sharing your thoughts. We're sorry to hear you had doubts about the value for money. Your feedback is important, and we'd love to understand more about your experience to improve. If there's anything specific you'd like to discuss or suggest, please feel free to reach out. We appreciate your honesty.Thanks and Best regards,

6/10 Okay

Elena

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Me gusto la atencion de todo el personal, todos muy amables.
Stayed 11 nights in Nov 2021
Response from Daisy on Dec 19, 2023
Dear Ms. Elena,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the friendly attention from our staff. It's our pleasure to make your stay enjoyable. We look forward to welcoming you back for another pleasant experience.Thanks and Best regards,

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Er wordt geadverteerd met 4 sterren hotel maar het 2 sterren. Badkamer wasbak chiffon lekt. Beugels zitten los. Hotel is verouderd. Kan mooi hotel zijn maar adviseer een renovatie. Personeel is vriendelijk en gastvrij.
Stayed 2 nights in Jan 2019
Response from Janel - Reservation on Jan 18, 2019
Thank you for sharing your feedback with us. Your concerns have been noted and shared with the team so that necessary rectifications can be made. Kindly be assured that we take our guest feedback very seriously and will be looking into your concerns at the earliest.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018
Response from Janel - Reservation on Jan 8, 2019
???

6/10 Okay

MARIAM

Liked: Room comfort
Stayed 1 night in Jan 2019
Response from Janel - Reservation on Jan 8, 2019
???

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful
Stayed 3 nights in Oct 2018
Response from Janel Morales on Jan 3, 2019
Dear Valued Guest, Warm Greetings from L’ Arabia Hotel Apartments! Thank you for taking out the time to share your feedback with recent experience in our hotel. We are happy to learn that our hotel provides you a good atmosphere during your stay. I hope that you would give us the pleasure of having you as our guest again. Kind regards, Janel Morales

8/10 Good

Annie, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Abu Dhabi
I was travelling with my nephew and niece, aged 13 & 10 respectively, and stopped over for two nights after touring London. The hotel is about 15 minutes from the airport. Upon arrival, the staff manning the reception desk has shown enthuasim towards us. All staff was friendly and rendered assistance when necessary. It was a spacious room with a king size bed. Also very impressive with the cooking facility. The amenity included a swimming pool that made the kids happy in hot weather. The hotel is directly linked to the huge mall, with easy shopping in the supermarket. We have a happy journey indeed.
Stayed 2 nights in Aug 2018
Response from Janel Morales on Aug 25, 2018
Dear Valued Guest, Warm Greetings from L’ Arabia Hotel Apartments! Thank you for taking out the time to share your feedback with recent experience in our hotel. We are happy to learn that our hotel provides you a good atmosphere during your stay. I hope that you would give us the pleasure of having you as our guest again. Kind regards, Janel Morales

8/10 Good

Amjad

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Janel Morales on Jun 27, 2018
Dear Valued Guest, Warm Greetings from L’ Arabia Hotel Apartments! Thank you for taking out the time to share your feedback with recent experience in our hotel. We are happy to learn that our hotel provides you a good atmosphere during your stay. I hope that you would give us the pleasure of having you as our guest again. Kind regards, Janel Morales

10/10 Excellent

Moheb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رائعة
Response from Janel - Reservation on Apr 3, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mekhaiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
خدمه الاستقبال ممتازة
Stayed 1 night in Nov 2017
Its always pleasure to serve you