Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
5.0 Room cleanliness
3.9 Service & staff
4.9 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Reservation experience was disappointing

Posted May 27, 2013
Pros: Apartment suites
Cons: Selection of food in the breakfast buffet and Crowne plaza buffet. Hidden additional costs when ordering water indoors as opposed to outdoors
Location: All hotels on Yas island are next to each other so location is no better or worse than the others being advertised. Ideal for du arena
Hotel itself was fine. Informing the hotel of any specific requests such as baby cot, two room bookings next to each other appeared to get ignored. This was despite making the request on Expedia, following it up with a direct email using the email link on the hotels web page and phoning the hotel direct. I received no reply from the hotel but I was assured on the telephone that my requests could be met. They couldn't. Following my complaint to the hotel reception the guest services manager contacted me and did his best to make our stay as comfortable as possible. This was appreciated and we agreed a deal. My main gripe was that this was a compromise I shouldn't have had to experience and it couldn't fully compensate us for the disappointment. Had this not been a non refundable booking I would have taken my business elsewhere because my requests were essential ingredients in making this a successful and enjoyable break for me and my friends.
5 out of 5
Recommended
by A verified traveler

Great location, superb staff

Posted Mar 7, 2013 on Hotels.com
We stayed at this hotel for 7 nights and absolutely LOVED it. During this same trip we had stayed at another hotel for 4 nights during a convention, at the convention centre. And then moved to the Staybridge Suites. The staff were wonderful, from when we got out of our car, to when we checked in. And for the rest of our stay. We truly felt like we were at home. Our room was wonderfully clean and the bed was probably the most comfortable bed I've slept in in a while! (Including my home bed.) The manager was a delight, and was very friendly and made us feel very welcome everytime we saw him. We didnt spend much time at the hotel pool, opting instead to use the pool at the Crowne Plaza next door. ONLY because that pool got the sun first. So we just went there everyday instead. However, the Staybridge pool area is fantastic, and the hotel has its own private beach! (Which we sadly didn't use because we just ran out of time. The manager kept reminding us, but by the time we checked out, there was no time.) We will definitely stay here again. The breakfast is great. Enough to start your day, and you have a full kitchen in your suite, so you can even cook your own meals! I highly recommend this hotel to anyone wanting to get away from the hustle and bustle in Abu Dhabi city centre hotels. This hotel is a gem.
5 out of 5
Recommended
for Couples
by Kiki

Great location, great staff, wonderful hotel

Posted Feb 28, 2013 on Hotels.com
We stayed at this hotel for 7 nights and absolutely LOVED it. During this same trip we had stayed at another hotel for 4 nights during a convention, at the convention centre. And then moved to the Staybridge Suites. The staff were wonderful, from when we got out of our car, to when we checked in. And for the rest of our stay. We truly felt like we were at home. Our room was wonderfully clean and the bed was probably the most comfortable bed I've slept in in a while! (Including my home bed.) The manager was a delight, and was very friendly and made us feel very welcome everytime we saw him. We didnt spend much time at the hotel pool, opting instead to use the pool at the Crowne Plaza next door. ONLY because that pool got the sun first. So we just went there everyday instead. However, the Staybridge pool area is fantastic, and the hotel has its own private beach! (Which we sadly didn't use because we just ran out of time. The manager kept reminding us, but by the time we checked out, there was no time.) We will definitely stay here again. The breakfast is great. Enough to start your day, and you have a full kitchen in your suite, so you can even cook your own meals! I highly recommend this hotel to anyone wanting to get away from the hustle and bustle in Abu Dhabi city centre hotels. This hotel is a gem.
1 out of 5
Recommended
by Nader

Posted Feb 4, 2013 on Hotels.com
When we arrived the guy in the reception gave us the farst room in the hotel ( last floor last room) with a view of nothing, when I checked out the African guy left us waiting for half hour to starting checking us out, after that he insets to from us to pay our accounndation even after showing him profe that we have payed every thing with hotel.com. The hotel was compleley empty and the area was like the gouest city. The hole thing was mistake.
5 out of 5
Recommended
by Kristina

Wonderful stay

Posted Oct 31, 2012 on Hotels.com
Was the perfect stop over to our european holiday. The hotel was immaculate, the food amazing and the service outstanding!
5 out of 5
Recommended
by Caz

Great for family

Posted Aug 2, 2012 on Hotels.com
4 out of 5
Recommended
for Families
by A verified travelerfrom West Yorkshire - UK

Staybridge suites

Posted May 30, 2011
I would certainly go back to Staybridge to relax as it is away from the centre of Abu Dhabi. This was a a real chance to chill with the family and have days out away from the hotel when required. All in all... very good