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Reviews of Thornberry Savannah Suite Hotel

3 out of 5
Thornberry Savannah Suite Hotel
8 Faskari Street, Garki District, Abuja

Reviews

3.6
Rating 10 - Excellent. 0 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 3 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

4.0/10

Cleanliness

5.0/10

Staff & service

3.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kunle O.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Service was poor. In a two night stay, I had to move rooms three times. When I checked in, I realized that four our of the eight bulbs in the room were dead. I called the front desk and they sent maintenance to replace the bulbs. How does a hotel not ensure that the bulbs in their rooms are replaced. I woke up the first morning to loud noises outside my window. When I looked out, I noticed a mechanic's workshop right under my window. They moved me to a quieter room, but the Internet did not work. When the I.T guy showed up, he said they should have told you that the Internet does not work on this side of the hotel. We'll move you to a room on the opposite side of the hotel. Overall it was a very poor experience. F

4/10 Poor

Nicci

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
3 day stay
As always the hotel itself was good but they all seem to lack in the bathrooms. The shower didn't work and they focus too much on running around telling you that you owe them for tea or drinks. Too much focus on getting money not enough focus on things working properly !!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too happy

2/10 Terrible

inema

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sad experience
was terrible seeing inside the hotel dirty.i had to move to another hotel.the beddings were so unkept and had stains every where.i didnt not sleep there for the two nights i paid for..is so unfortunate