The room for my business trip was acceptable. One light buld was out, no big deal. The floors were rubber coated, different! The restaurant did not have an English written menu. I struggled through but it would have been good to know what all my options were. I speak no Spannish. The wine list option was dreadful. They had one brand of white, Sauvignon Blanc I believe, a Merlot and one ther red and that was it. The reds were also chilled. Terrible! The waiter service was also slow, especially keeping in mind there were few people sitting in the restaurant.
Keith from Rhode Island, USA
This Acapulco hotel is located near the bay, nestled on the beach a short distance from Magico Mundo Marino, Playa Caletilla …More
The GRAND HOTEL an excellent place to go,if you are going to stay at the golden zone!..the hotel is very clean,the service is excellent.i really enjoyed my stay there!.. Wallmart is across the street from the hotel.
hector from san francisco,ca
Gardens and umbrella-dotted sundecks surround this hotel facing Acapulco Bay; inside, the hotel offers an Orthodox synagogue …More
AMAZING!!! Staff even if they all didn't speak English they were friendly and nice. Rooms were clean and food was good. Each night there was a different selection so you don't eat same things. Hotel was secluded with police access entry away from everyone! Cannot say one bad thing want to go back to Alcapulco just becuase of hotel!!!! Don't let another review scare you this hotel was the best ever hotel and I travel all the time!
Queen B from Houston, TX, USA
Terraced along a green hillside in a fashionable residential district overlooking Acapulco Bay, this villa-style hotel with a …More
Place excellent to relax. Near main attractions. Pool very clean with beatiful to the beach. Food at restaurant not so great but for the price is OK.
Next door there is a restaurant with good prices, they accept major credit cards. Safe place to walk at night.
Juan from Reseda, California
This Acapulco hotel is located in the city center, set on a private beach within a short distance of Playa Tamarindos, Playa …More
We had no problems at all!!! Check in was easy. Room service was good. The pool area was great. There was an outdoor bar and food place so you don't have to leave the pool. They had family freindly entertainment and activities. My 5 and 6 year olds did not want to leave.
susana from chicago
This Acapulco hotel is located in the entertainment district, offering direct access to the beach and only short distance …More
The room smelled like there was mold, but it it was just the humidity in the air, it was exceptionally clean. The maid washed all the tiled walls and floors every day we were thers. Bring your own coffee for the coffee machines, as they don't provide that. The staff is extremely friendly and helpful. The pools are very clean. We are definetely planning on going back.
Gabriele from Wasilla, AK
This Acapulco resort is located in the suburbs, set on a private beach within a short distance of Playa Caletilla, Playa …More
What a great value this place is!!! The staff was very friendly and the beach area was very well kept and service was outstanding. I will most definitely stay here again, and although there may be more luxurious hotels along the strip I doubt that it would be worth the extra costs. I would give this place a B and that's good enough for me.
Happy from Indianapolis
Rising above Hornos Beach at the center of Acapulco's resort strip, this hotel is 2 blocks from Zona Dorado shops and …More