Ratings based on 183 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from México city
Posted Aug 11, 2014
The room it Was far from the pool and the Beach i look some areas there need mantenince and its important too renovate everything áreas in all the hotel
by A verified traveler
horriblePosted Jul 22, 2014
had to charge everything on my credit card . They didnt accept US dollars and would only change 100$ Per day.
for Familiesby RODRIGUEZ from mexico city
ExcellentPosted Jun 4, 2014 on Hotels.com
I will come back
for Everyoneby Octavio from mexico city
Great option for a relaxed stay in Acapulco!Posted Apr 27, 2014
After many years from my last visit to this hotel I ratified my preference for the same when visiting Acapulco. A great quiet location away from other hotels. Great pools and very nice small private beach. Very experienced and courteous staff specially at the pool and beach areas
for Everyoneby A verified traveler
SECURE AND PRIVATEPosted Apr 6, 2014
Excellent costumer service, private beach and very secure.
for Getaway With Friendsby SM from EEUU
Posted Apr 2, 2014 on Hotels.com
Hotel was nice, beach was very tiny, hotel is more focused on several beautiful pools. Lots of space for relaxation on comfy lounge chairs. Dinner restaurant by the water is not good quality, overpriced for mediorcre "american type" seafood/food. Breakfast buffet is great.
for Everyoneby Sergio from Mexico City
Good property but reception can be improvedPosted Mar 19, 2014
Pros: The hotel was a maximum occupancy and it was not evident because the distribution of swimming pools and green areas isolated the noise between them
Cons: The personnel at the front desk's attitude should be improved. They were not having a good attitude.
Location: Excellent place. the hotel is closed to the newest areas of Acapulco. You will not face traffic jam problems.
the hotel has very good facilities. I received VIP access when booking through EXPEDIA. However, when arriving, I didn´t received any special service. They were not ready for giving me the room.
for Familiesby Mark from Ft. Lauderdale, FL
Beautiful view. Aging, but still nice hotelPosted Jul 19, 2013
Pros: Location and views. Service was very good.
Cons: Access to the beach. Beds. General updating of the rooms.
My wife, infant son, and I stayed for a week. The hotel lobby is beautiful, with a panoramic view of the bay. The rest of the hotel, while nice, shows it's age. The elevators are very small and "noisy". The rooms are spacious, but "old" looking. The beds are not what you would expect from a 4 star hotel. The patio door was difficult to open and lock. The restaurant by the beach was very good. We ate there several times. They even prepared some items that we requested which were not on the menu. The service there was excellent, as was the view. The only real complaint I had was the difficulty in getting to the beach - especially with an infant. An elevator that gets you closer to the beach would be very nice. Bottom line - would I stay there again? Maybe.
for Getaway With Friendsby A verified traveler from Alaska, USA
Beautiful property in Acapulco. Very Secure!Posted May 21, 2013 on Hotels.com
The Camino Real Acapulco is located in Puerto Marquez, inside a private gated community. With recent events in Acapulco security is a top concern, and the property feels very safe. To access the hotel you will have to through a guarded gate and then follow the road down to the beach. The hotel has several swimming pools located at different levels, all overlooking Puerto Marques Bay, and there is also a small private beach. the restaurant was great and the room had a beautiful bay view. Request upper level rooms to ensure an unobstructed view. I would recommend the Camino Real.
Recommendedby A verified traveler
Posted Jan 29, 2013 on Hotels.com