Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveler from Tokyo

Fair price for xmas

Posted Jan 6, 2011
Good place to spend xmas
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2010 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2010 on Hotels.com
5 out of 5
Recommended
for Families
by A verified traveler from chicago

Great hotel, had a Great time!!!!

Posted Aug 26, 2010
We had no problems at all!!! Check in was easy. Room service was good. The pool area was great. There was an outdoor bar and food place so you don't have to leave the pool. They had family freindly entertainment and activities. My 5 and 6 year olds did not want to leave.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2010 on Hotels.com
5 out of 5
Recommended
by A verified traveler from San Diego, Ca

This traveler left a rating score only Posted Aug 10, 2010 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveler from CALGARY CANADA

IN GENERAL GOOD HOTEL.

Posted Mar 11, 2010
GOOD HOTEL
3 out of 5
Recommended
by A verified traveler from Maryland

Some great things, some need attention. Average for the area.

Posted Feb 10, 2010
Great room overlooking Acapulco Bay. At check in, staff appeared too busy to focus on one customer at a time, which was aggravating. He answered the phone twice and dealt with two other people during my check in briefing. This is a customer service no-no. One at a time, in that order that they came. Restaurant at the hotel was mediocre. The pool was great, concierge very helpful, and most of the staff were very nice. The people trying to sell things on the beach are aggravating, but this is Mexico.....The beach was great!!
4 out of 5
Recommended
by A verified traveler from Virginia

Copacabana Fun

Posted Feb 3, 2010
This was a fine hotel. Clean & good service. Lots of Fun!
5 out of 5
Recommended
by A verified traveler from LA PUENTE,CA..

the best in ACAPULCO...

Posted Aug 27, 2009
I just said,everything was OK,nice pool,beautiful beach and relaxing in the first floor has hammocks,gym,jacuzzi.well nice HOTEL AND GOOD SERVICE...