Please enter your travel dates.
Grand Room - European Plan
Family Room, 2 Bedrooms, 2 Bathrooms, Corner - EP
Beach resort with postcard views of Acapulco Bay
On the beach
Gardens and umbrella-dotted sundecks surround this hotel facing Acapulco Bay; inside, the hotel offers an Orthodox synagogue, Mikveh Tevila, Shabbat elevator, and kosher restaurant.
Pools and palapas
In addition to a health spa, beauty shop, fitness center, and business center, there are two swimming pools on site, plus 70 thatched palapas lining the hotel's beachfront.
Rooms with views
Air-conditioned accommodations offer furnished balconies with partial views of Acapulco Bay. All guestrooms offer private balconies, furnished with chairs and cocktail tables.
Grand Hotel Acapulco offers a rock-waterfall garden, orthodox synagogue, Mikveh Tevila (immersion pool), and a special Shabbat (Sabbath) elevator. An open-air, poolside restaurant serves kosher cuisine December through February for breakfast, lunch, and dinner, with a Shabbat dinner on Friday nights and a Shabbat brunch on Saturdays. Catholic Mass is offered on Sundays during busier seasons.
The on-site health spa features body treatments, massage, facials, and an Alphajet capsule (vibrations, music, aromatherapy). There are also men's and women's steam rooms, saunas, and a spa tub. A fitness center is equipped with cardio machines and free weights. A beauty shop offers waxing and hair/nail care.
Other amenities include a business center with computer stations and high-speed Internet access as well as laptop stations with high-speed Internet access (surcharges). Wireless access is also available in public areas (surcharge).
During busy seasons, complimentary supervised activities are offered for children age 4-12, with parties on some nights (surcharges). Clothing, beachwear, jewelry, gifts, cigars, snacks and sundries are available in the hotel's shopping arcade.
The hotel purifies its water. It does not allow pets.
- 24-hour front desk
- Air-conditioned public areas
- Audiovisual equipment
- Banquet facilities
- Business center
- Concierge desk
- Multiple large conference rooms
- Currency exchange
- Dry cleaning/laundry service
- Fitness facilities
- Full-service health spa
- Gift shops or newsstand
- Hair salon
- Total number of rooms - 573
- Limo or Town Car service available
- Massage - spa treatment room(s)
- Multiple small meeting rooms
- Multilingual staff
- Number of floors - 23
- Parking (surcharge)
- Valet parking
- Pool table
- Poolside bar
- Room service (24 hours)
- Safe-deposit box at front desk
- Security guard
- Shopping on site
- Number of buildings/towers - 1
- Spa services on site
- Spa tub
- Steam room
- Swimming pool - children's
- Swimming pool - outdoor
- Technology helpdesk
- Television in lobby
- Tour assistance
- Wedding services
Available in all rooms: Free Wi-Fi
Parking (surcharge), Valet parking
- Room Amenities
- Air conditioning
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Complimentary toiletries
- Electronic/magnetic keys
- Hair dryer
- Daily housekeeping
- Iron/ironing board (on request)
- Cable TV service
- Free Wi-Fi
- Premium TV channels
- Rollaway/extra beds available
- Wake-up calls
- Cribs/infant beds (complimentary)
Zapata, Villa, y Compañia - Casual restaurant/bar featuring photos of revolutionary generals Emiliano Zapata and Pancho Villa. Mexican cuisine includes traditional selections and seafood such as lobster and shrimp. Meals for two grilled over charcoal at table. Specialty of meter-long (39-inch) beef tenderloin for two. Televisions. Game room with pool tables. Live dance music some nights. Dinner only, plus pozole party Thursday afternoons with live dance music.
El Isleño - Poolside, bay-view, open-air restaurant serving buffet and à la carte breakfast, à la carte lunch/dinner menu featuring sandwiches, burgers, hot dogs, fajitas, tacos, fish. Kosher meals available December through February for breakfast, lunch, dinner; Shabbat dinner; Saturday Shabbat brunch.
El Pescador - Bayfront open-air restaurant serving burgers, salads, soups, appetizers, pizza, pasta, grilled items, and main courses such as sole with pine nut-coriander butter, sea bass with fried garlic and guajillo chile. Lunch and dinner.
El Pescador Bar - Open-air bar adjacent to El Pescador restaurant. Wrought-iron seating, sunset view.
La Ceiba - Air-conditioned, lobby-level restaurant serving a Mexican/American buffet and à la carte breakfast, with breakfast pastries to go. À la carte lunch menu of appetizers, soups, salads, burgers, sandwiches, steak, fish, enchiladas, Indonesian nasi goreng, Chinese rice noodles. Breakfast and lunch.
Lobby Bar - Lounge with cushioned seating, soft lighting, occasional piano music.
The hotel maintains a nine-hole municipal course (lighted for night play), 2.25 km (1.5 mi) away (surcharges apply).
On the hotel beachfront (as on many beaches around Acapulco Bay), independent operators rent out snorkeling gear, personal watercraft, and motor boats. They also arrange snorkeling, scuba-diving, glass-bottom-boat, and fishing excursions; parasailing flights, water skiing, and banana-boat rides.
Other popular activities include hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips. Acapulco also has four championship 18-hole golf courses, all located in the same area about 10 km (six miles) from the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing on site
- Steam room in spa
- Detoxification wrap
- Body wraps
- Body scrubs
- Aromatherapy treatments
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.
- Accessible bathroom
Policies & Fees
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out time is noon
- Payment types
Accepted at this hotel: Visa, American Express, MasterCard
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: MXN 180.00 per person (approximately)
- Valet parking fee: MXN 60.00 per night
- Rollaway bed fee: MXN 200 per night