Room type

Standard Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Grand Room

Max Occupancy: 4 guests (up to 2 children)

Family Room, 2 Bedrooms, 2 Bathrooms, Corner

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Get an overview of this hotelBeach resort with postcard views of Acapulco Bay

On the beach

Gardens and umbrella-dotted sundecks surround this hotel facing Acapulco Bay; inside, the hotel offers an Orthodox synagogue, Mikveh Tevila, Shabbat elevator, and kosher restaurant.

Pools and palapas

In addition to a health spa, beauty shop, fitness center, and business center, there are two swimming pools on site, plus 70 thatched palapas lining the hotel's beachfront.

Rooms with views

Air-conditioned accommodations offer furnished balconies with partial views of Acapulco Bay. All guestrooms offer private balconies, furnished with chairs and cocktail tables.

Hotel Amenities

Hotel Amenities

Grand Hotel Acapulco offers a rock-waterfall garden, orthodox synagogue, Mikveh Tevila (immersion pool), and a special Shabbat (Sabbath) elevator. An open-air, poolside restaurant serves kosher cuisine December through February for lunch, and dinner, with a Shabbat dinner on Friday nights and a Shabbat brunch on Saturdays. Catholic Mass is offered on Sundays during busier seasons.

The on-site health spa features body treatments, massage, facials, and an Alphajet capsule (vibrations, music, aromatherapy). There are also men's and women's steam rooms, saunas, and a spa tub. A fitness center is equipped with cardio machines and free weights. A beauty shop offers waxing and hair/nail care.

Other amenities include a business center with computer stations and high-speed Internet access. Complimentary WiFi is also available in public areas.

During busy seasons, complimentary supervised activities are offered for children age 4-10, with parties on some nights (surcharges). Clothing, beachwear, jewelry, gifts, cigars, snacks, and sundries are available in the hotel's shopping arcade. An area shuttle is also available (surcharge).

The hotel purifies its water. It does not allow pets.

  • Free WiFi
  • Number of restaurants - 3
  • Full-service spa
  • Number of outdoor pools - 2
  • Children's pool
  • Number of bars/lounges - 2
  • Poolside bar
  • Children's club (free)
  • Fitness facilities
  • Spa tub
  • Sauna
  • Steam room
  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Valet parking (surcharge)
  • Area shuttle (surcharge)
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space
  • Meeting rooms 9
  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Multilingual staff
  • Wedding services
  • Gift shops or newsstand
  • Hair salon
  • Television in lobby
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Elevator/lift
  • Shopping on site
  • Number of buildings/towers - 1
  • Number of floors - 23
  • Total number of rooms - 573
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Family Friendly Amenities

  • Free Wi-Fi
  • Outdoor pools
  • Children's pool
  • Children's club (free)
  • Cribs/infant beds (complimentary)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Free WiFi
  • Balcony
  • Deep soaking bathtub
  • Room service (24 hours)
  • LED TV
  • Cable TV service
  • Premium TV channels
  • Shower/tub combination
  • Free cribs/infant beds
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe
  • Free toiletries
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Air conditioning
  • Private bathroom
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Where to Eat

Zapata, Villa, y Compañia - Casual restaurant/bar featuring photos of revolutionary generals Emiliano Zapata and Pancho Villa. Mexican cuisine includes traditional selections and seafood such as lobster and shrimp. Meals for two grilled over charcoal at table. Specialty of meter-long (39-inch) beef tenderloin for two. Televisions. Game room with pool tables. Live dance music some nights. Dinner only, plus pozole party Thursday afternoons with live dance music.

El Pescador - Bayfront open-air restaurant serving burgers, salads, soups, appetizers, pizza, pasta, grilled items, and main courses such as sole with pine nut-coriander butter, sea bass with fried garlic and guajillo chile. Lunch and dinner.

El Pescador Bar - Open-air bar adjacent to El Pescador restaurant. Wrought-iron seating, sunset view.

La Ceiba - Air-conditioned, lobby-level restaurant serving a Mexican/American buffet and à la carte . À la carte lunch menu of appetizers, soups, salads, burgers, sandwiches, steak, fish, enchiladas, Indonesian nasi goreng, Chinese rice noodles. Lunch.

Lobby Bar - Lounge with cushioned seating, soft lighting, occasional piano music.

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Nearby Things to Do

The hotel maintains a nine-hole municipal course (lighted for night play), 2.25 km (1.5 mi) away (surcharges apply).

On the hotel beachfront (as on many beaches around Acapulco Bay), independent operators rent out snorkeling gear, personal watercraft, and motor boats. They also arrange snorkeling, scuba-diving, glass-bottom-boat, and fishing excursions; parasailing flights, water skiing, and banana-boat rides.

Other popular activities include hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips. Acapulco also has four championship 18-hole golf courses, all located in the same area about 10 km (six miles) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site
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Spa Services

  • Steam room in spa
  • Detoxification wrap
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Valet parking fee: MXN 70 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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