Room type

Studio, 1 King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Standard Room, 2 Queen Beds

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Get an overview of this hotelDelightful beach hotel with a steam room

Location

Nestled on the beach, this Zona Dorada hotel is within a 10-minute walk of Acapulco Golf Club and Acapulco Convention Center. El Rollo Acapulco and Casa de la Cultura are also within 15 minutes.

Hotel Features

Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room or a children's pool.

Room Amenities

All 180 rooms provide free WiFi, minibars, and cable TV. Other amenities available to guests include room service, ceiling fans, and hair dryers.

Hotel Amenities

Hotel Amenities

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Hotel Elcano like an outdoor pool, a children's pool, and a steam room.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wired and wireless Internet access. Onsite self parking and valet parking are complimentary.

  • Free valet parking
  • Free self parking
  • Free WiFi
  • Free wired high-speed Internet
  • Restaurant
  • Children's pool
  • Outdoor pool
  • Poolside bar
  • Bar/lounge
  • Steam room
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • 24-hour business center
  • Breakfast available (surcharge)
  • Conference space
  • Number of meeting rooms - 6
  • Meeting rooms
  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Elevator/lift
  • Number of buildings/towers - 1
  • Number of floors - 9
  • Total number of rooms - 180
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Family Friendly Amenities

  • Free Wi-Fi
  • Children's pool
  • Outdoor pool
  • Cribs/infant beds (complimentary)
  • Babysitting or childcare (surcharge)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free valet parking

Room Amenities

  • Free WiFi
  • Minibar
  • Room service (limited hours)
  • Cable TV service
  • Premium TV channels
  • Shower/tub combination
  • Free cribs/infant beds
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Phone
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

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Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Parasailing nearby
  • Volleyball on site
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Deposit: MXN 1000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

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