“Great view, nice pools”

Very nice view of Acapulco Bay. Hotel Emporio, Acapulco was very clean. The pool was the highlight of my visit. There is an area by one of the pools where they have canopy beds that are actually double-wide chaise lounges with thick matress like pads covered in white linens. I would definitely stay here again.

“Good hotel with perfect facilities and surrounding area.”

Good hotel with perfect facilities and surrounding area. Rooms are big, light and clean, but they make you a little disappointed as their renovation was worthier than in entire hotel. in general we really like the hotel and our vacation there.

“Emporio deserves four stars, excellente!! Gracias!”

We arrived one day late, thanks to a missed flight, but this was not the hotel's fault. I sent message on to the hotel, informing them of our delay, and upon arriving, I found the Emporio to be a wonderful place to stay. We had upgraded to the included continental breakfast package, and . rented cabana service the days of our stay, and since we are early risers, a 7am sign-in to reserve was no problem. Our drinks and snacks on the beach wiped out the rental fee every day, and I appreciated the hotel security keeping the merchants outside the fence(unless invited in by us!!) I think the reports of danger in Acapulco may be perpetuated by the tour guides in and around Acapulco, who would have you use only their services! Of course you want to be practicing a reasonable amount of caution in any big city all around the world,,, you face the same risks most everywhere else. We were in the hotel lobby one afternoon when some people from outside the hotel(not guests), got into a quarrel with the bellmen,,and, oh boy, the hotel security people were on them very quickly and put an end to that! In all, I felt very secure as a visitor to this beautiful resort city, and the location is perfect, the best beach in Acapulco, and the hotel staff, like the people of Acapulco, are very friendly!! Thank you Emporio, and we hope to come again. Also, our Expedia rep on premises every day, Joel ,was top notch, and handled our transfers and tour activities to our complete satisfaction.

“Great Choice”

4 girls stayed in 2 rooms. We went with the Presidental Club option which was great. It wasn't much more and they had a small cereal, pastry, fruit, yogurt(I don't like yogurt, and this stuff was amazing!), and fresh fruit juice breakfast available on the 11th floor. If you don't need a big buffet breakfast, this is a great option. And they had a snack from 6-7pm with soda and some small interesting appatizers. It was fun to go to. We were there when it wasn't very busy, and we didn't ever see anbody there at the evening snack. The pool/garden area was beautiful. We didn't have any problems getting chairs to sit on. The location was great. There were a lot of great places to eat within walkin distance. Our favorite was Taco's and Beer. It was the best tacos we ate there. We even went back a second time. We didn't eat at any hotel restaurants but had the breakfast, and had nachos at the pool, and they were both good. Drinks at the hotel are expensive if you don't do all inclusive. However, if you want some drinks in your room, there is a great OXXO (convenience store) across the street that has cheep beer and liquor. There was also a "Mega" (like a walmart) grocery store within walking distance for a larger selection. One of the nice perks of our rooms was that they had turn-down service in the evening for the beds! Overall, this was a great hotel, in a great location. The only thing we would have liked was to have a refrigerator in the room.

“I would go back”

We met several visitors fom Canada who come every year. Why did they get a far better deal than us? ...we are much closer (Arizona) Overall, it was a very pleasant trip...very relaxing...weather was great...sunny and warm...got a great tan...excellent location...convenient to restaurants , shopping, etc. People were friendly. Very nice room. They said it was a suite, but it really was not. Great ocean view.

“Excellent hotel in an excellent location”

The hotel was in the heart of Acapulco and had all the amenities. The rooms were nice, all overlooking the ocean. I could not have been happier with the choice.

“Great pools and very good location”

The hotel had a continental breakfast every morning on each floor. There was coffee, fruit, ceral, yogurt, and fresh squeezed juices. The location was just about in the middle of the bay and had a great view. I would recommend this hotel to anyone.

“Quality of the hotel service”

A good choice for who you like a place for relaxing en enjoying Acapulco.

“Something for everyone”

I really can't think of anything bad to say. The hotel was a great value, clean, pretty impressive overall really, especially the pools and it's location on the beach and in town. As a single 32 year old, I really couldn't have asked for anything more. Take a walk on the beach or hang out at the adults only infinity pool overlooking the ocean & palm trees while listening to really cool music. When you're done with that, go next door & grab a delicious torta, then across the street to pick up some beers for your room where you can enjoy both on your balcony with an amazing view! Later you can walk down the street to endless (cheap but good) food & drink options & if you can appreciate & would like to support some of the amazing young Latina dance talent, check out Tabares down the street...trust me, you won't be disappointed-haha!

“great place to stay, safe and comfortable”

Same as above, great place to stay :)