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Room type

Estudio

Max Occupancy: 4 guests (up to 3 children, 3 infants)

Privilege Club Ocean Ste

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Studio

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Ocean View

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Krazy Acapulco Saving

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Hotel with private beach, full-service spa

VIP Room Upgrades & More

Location

Located in Zona Dorada, this beachfront hotel is in the city center and within 1 mi (2 km) of Delfines Paradise, Playa Condesa, and Playa Hornos. Playa Tamarindos and Icacos Beach are also within 3 mi (5 km).

Hotel Features

Catch some rays on Hotel Emporio Acapulco's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.

Room Amenities

All 419 rooms offer free WiFi and free wired Internet, plus balconies and plasma TVs with cable channels. Minibars, room service, and free bottled water are among the other amenities available to guests.

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Hotel Amenities

Hotel Amenities

Simply step outside to unwind on the hotel's beach. At Hotel Emporio Acapulco you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary. This beach hotel also offers a children's club, a children's pool, and a spa tub. Parking is available onsite for a surcharge.

  • 24-hour business center
  • 24-hour front desk
  • Airport transportation - pickup (surcharge)
  • Babysitting or childcare
  • Bar/lounge
  • Beach cabanas (surcharge)
  • Beach/pool umbrellas
  • Breakfast available (surcharge)
  • Children's club
  • Children's pool
  • Computer station
  • Concierge services
  • Conference space
  • Cruise terminal shuttle (surcharge)
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free WiFi
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Number of buildings/towers - 2
  • Number of floors - 11
  • Number of meeting rooms - 7
  • Number of outdoor pools - 3
  • Number of restaurants - 2
  • On private beach
  • Poolside bar
  • Safe-deposit box at front desk
  • Sauna
  • Self parking (surcharge)
  • Shopping on site
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Swim-up bar
  • Total number of rooms - 419
  • Valet parking (surcharge)
  • Wedding services
  • Year Built 1952
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Family Friendly Amenities

  • Babysitting or childcare
  • Children's pool
  • Free Wi-Fi
  • Laundry facilities
  • Outdoor pools
  • On private beach
  • Rollaway/extra beds available

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Air conditioning
  • Balcony
  • Blackout drapes/curtains
  • Cable TV service
  • Ceiling fan
  • Climate control
  • Free bottled water
  • Connecting/adjoining rooms available
  • Cribs/infant beds available
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • In-room safe
  • Iron/ironing board
  • Minibar
  • Phone
  • Plasma TV
  • Private bathroom
  • Rollaway/extra beds available
  • Room service
  • Shower/tub combination
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Where to Eat

Hotel Emporio Acapulco has 2 restaurants serving breakfast, lunch, and dinner.

Room service is available.

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Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Oriental Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: MXN 200 per person (approximately)
  • Airport shuttle fee: MXN 300 per vehicle (one way)
  • Self parking fee: MXN 80 per day
  • Valet parking fee: MXN 80 per day
  • Late check-out fee: MXN 702
  • Rollaway bed fee: MXN 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

Krazy Acapulco Saving - Rate includes the following:

  • Accommodations as selected
  • 15% discount on dinners at the hotel
Details available at check-in. Must book the "Book Now" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

European Plan - Rate includes the following:

  • Accommodations as selected
  • 15% discount on spa treatments at the hotel
  • 15% discount on dinners at the hotel
  • 15% discount at the Children's Club
Details available at check-in. Must book a Superior Ocean View "European Plan" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

Breakfast Buffet - Rate includes the following:

  • Accommodations as selected
  • 15% discount on spa treatments at the hotel
  • 15% discount on dinners at the hotel
  • 15% discount at the Children's Club
Details available at check-in. Must book a "Breakfast Buffet" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

EP - Rate includes the following:

  • Accommodations as selected
  • 15% discount on spa treatments at the hotel
  • 15% discount on dinners at the hotel
  • 15% discount at the Children's Club
Details available at check-in. Must book a Privilege Club Ocean View Suite "EP" rate category to receive benefit. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

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