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Family-friendly beachfront hotel near Papagayo Park
Rising above Hornos Beach at the center of Acapulco's resort strip, this hotel is 2 blocks from Zona Dorado shops and restaurants; downtown is a half-mile away.
Thatched-roof palapas dot the hotel's beachfront, and other amenities include an outdoor swimming pool and on-site dining options; babysitting (surcharge) and supervised activities are available for children, too.
Air conditioned rooms
All guestrooms are air conditioned and offer balconies with views of the city, mountains, or Acapulco Bay. Rooms are available in a European or All-Inclusive plan.Information missing or incorrect? Tell us!
Services and facilities include a family pool, kid’s pool, spa tub, and a golden sand beach with lounge chairs, beach umbrellas, and palapas. Water sports, supervised activities for children at the kid's club, and babysitting services (surcharge) are available on-site. Dining options include 2 restaurants, 1 snack bar, and 2 bars. The hotel also offers room service (limited hours) to its guests.
Additional hotel amenities include wireless Internet access (surcharge) and a computer station, a 24-hour business center, 4 meeting rooms capable of accommodating 50 to 450 people, plus concierge and wedding services.
- Concierge services
- Airport transportation (surcharge)
- Multiple large conference rooms
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach bar
- Children's club
- 24-hour front desk
- Babysitting or childcare (surcharge)
- Audiovisual equipment
- Number of floors - 19
- Banquet facilities
- Currency exchange
- Dry cleaning/laundry service
- Gift shops or newsstand
- Hair salon
- Total number of rooms - 400
- Limo or Town Car service available
- Multiple small meeting rooms
- Parking (surcharge)
- Safe-deposit box at front desk
- Number of meeting/conference rooms - 4
- 24-hour business center
- Beach umbrellas
- Security guard
- Number of buildings/towers - 1
- Spa tub
- Supervised childcare/activities
- Swimming pool - outdoor
- Tour assistance
- Wedding services
- Breakfast available (surcharge)
- Computer rental
- Wireless Internet access - surcharge
- Valet parking
- Room service (limited hours)
- Swimming pool - children's
Available in all rooms: Wireless Internet access (surcharge)
Available in some public areas: Wireless Internet access - surcharge
Parking (surcharge), Valet parking
- Room Amenities
- Iron/ironing board (on request)
- Private bathroom
- Shower/tub combination
- Cable TV service
- Air conditioning
- Blackout drapes/curtains
- Climate control
- Complimentary toiletries
- Cribs/infant beds available
- Electronic/magnetic keys
- Hair dryer
- Daily housekeeping
- In-room safe
- Premium TV channels
- Rollaway/extra beds available
- Wake-up calls
- Connecting / adjoining rooms available
- Wireless Internet access (surcharge)
- Mountain view
- Ocean view
Bellavista - Casual, open-air, bay-view restaurant fronted by turquoise canopies. Breakfast, lunch, dinner buffets. International cuisine.
El Cocotero - Casual beachfront restaurant/bar under two large thatched roofs. À la carte breakfast and à la carte or buffet lunch. À la carte and buffet dinner. International cuisine. (À la carte meals at El Cocotero are not included in All Inclusive Plan)
Lancelot - Open-air spot serving burgers, hot dogs, nachos, and french fries.
Palenque Bar - Covered, open-air seating with bay view. Tacos, sandwiches, burgers, fajitas, pizza, and snack foods. Karaoke some nights, live bands other nights.
The hotel provides complimentary use of kayaks and offers snorkeling and aerobics classes in the pool. On the beach fronting the hotel and on other beaches around Acapulco Bay, independent operators rent snorkeling gear, personal watercraft, and motor boats; arrange snorkeling, scuba diving, glass-bottom-boat, and fishing excursions; and book parasailing flights, water skiing, and banana-boat rides. Hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips are popular activities.
Acapulco Golf Club, a nine-hole municipal course lighted for night play lies 3.25 km (2 mi) away. Acapulco has four championship 18-hole golf courses, all located in the same area about 16 km (10 mi) from the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Sailing nearby
- Personal motorized watercraft on site
- Boat launch nearby
- Motor boating nearby
- Windsurfing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Fishing nearby
- Bird watching nearby
- Aerobics on site
- Parasailing on site
- Playground on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Swimming on site
- Volleyball on site
- Water skiing on site
Policies & Fees
Check-in time starts at 3 PM
Minimum check-in age is 18
Check-out time is noon
- Payment types
Accepted at this hotel: American Express, MasterCard, Visa
Pets not allowed
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Breakfast fee: MXN 200 per person (approximately)
- Fee for in-room wireless Internet: MXN 70 (for 24 hours, rates may vary)
- Fee for wireless Internet in public areas: MXN 70 (for 24 hours, rates may vary)
- Self parking fee: MXN 75 per day (a different rate applies for extended parking)
- Additional Details
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.