Availability: Krystal Beach Acapulco

Family-friendly beachfront hotel near Papagayo Park

Hornos Beach

Rising above Hornos Beach at the center of Acapulco's resort strip, this hotel is 2 blocks from Zona Dorado shops and restaurants; downtown is a half-mile away.

Beachfront palapas

Thatched-roof palapas dot the hotel's beachfront, and other amenities include an outdoor swimming pool and on-site dining options; babysitting (surcharge) and supervised activities are available for children, too.

Air conditioned rooms

All guestrooms are air conditioned and offer balconies with views of the city, mountains, or Acapulco Bay. Rooms are available in a European or All-Inclusive plan.

Krystal Beach Acapulco Amenities


Services and facilities include a family pool, kid’s pool, spa tub, and a golden sand beach with lounge chairs, beach umbrellas, and palapas. Water sports, supervised activities for children at the kid's club, and babysitting services (surcharge) are available on-site. Dining options include 2 restaurants, 1 snack bar, and 2 bars. The hotel also offers room service (limited hours) to its guests.

Additional hotel amenities include wireless Internet access (surcharge) and a computer station, a 24-hour business center, 4 meeting rooms capable of accommodating 50 to 450 people, plus concierge and wedding services.

  • Conference space
  • Airport transportation (surcharge)
  • Concierge services
  • Beach sun loungers
  • Pool sun loungers
  • Beach towels
  • Beach bar
  • Children's club
  • 24-hour front desk
  • Babysitting or childcare (surcharge)
  • Number of floors - 19
  • Bar/lounge
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Hair salon
  • Total number of rooms - 400
  • Limo or Town Car service available
  • Meeting rooms
  • Valet parking (surcharge)
  • Porter/bellhop
  • Safe-deposit box at front desk
  • 24-hour business center
  • Number of meeting rooms - 4
  • Beach umbrellas
  • Number of buildings/towers - 1
  • Spa tub
  • Supervised childcare/activities
  • Swimming pool - outdoor
  • Wedding services
  • Breakfast available (surcharge)
  • Elevator/lift
  • Wireless Internet access - surcharge
  • Room service (limited hours)
  • Swimming pool - children's
Show more

Available in all rooms: Wireless Internet access (surcharge)

Available in some public areas: Wireless Internet access - surcharge


Valet parking (surcharge)

Room Amenities
  • Television
  • Private bathroom
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Cable TV service
  • Air conditioning
  • Balcony
  • Blackout drapes/curtains
  • Climate control
  • Complimentary toiletries
  • Cribs/infant beds available
  • Phone
  • Hair dryer
  • Daily housekeeping
  • In-room safe
  • Premium TV channels
  • Rollaway/extra beds available
  • Connecting / adjoining rooms available
  • Wireless Internet access (surcharge)
Show all room amenities

Bellavista - Casual, open-air, bay-view restaurant fronted by turquoise canopies. Breakfast, lunch, dinner buffets. International cuisine.

El Cocotero - Casual beachfront restaurant/bar under two large thatched roofs. À la carte breakfast and à la carte or buffet lunch. À la carte and buffet dinner. International cuisine. (À la carte meals at El Cocotero are not included in All Inclusive Plan)

Lancelot - Open-air spot serving burgers, hot dogs, nachos, and french fries.

Palenque Bar - Covered, open-air seating with bay view. Tacos, sandwiches, burgers, fajitas, pizza, and snack foods. Karaoke some nights, live bands other nights.

Show dining options

The hotel provides complimentary use of kayaks and offers snorkeling and aerobics classes in the pool. On the beach fronting the hotel and on other beaches around Acapulco Bay, independent operators rent snorkeling gear, personal watercraft, and motor boats; arrange snorkeling, scuba diving, glass-bottom-boat, and fishing excursions; and book parasailing flights, water skiing, and banana-boat rides. Hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips are popular activities.

Acapulco Golf Club, a nine-hole municipal course lighted for night play lies 3.25 km (2 mi) away. Acapulco has four championship 18-hole golf courses, all located in the same area about 16 km (10 mi) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Sailing nearby
  • Personal motorized watercraft on site
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Aerobics on site
  • Parasailing on site
  • Playground on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Water skiing on site
Show recreation options

Krystal Beach Acapulco Policies & Fees


Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types

Accepted at this hotel: American Express, MasterCard, Visa


Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies
Show non-mandatory fees Hide
Additional Details

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?