Front of property

Reviews of Grand Casamora

4 out of 5
Grand Casamora
97 Lindy Street Adjirigano Main Road, East legon, Accra

Reviews

6.2
Rating 10 - Excellent. 3 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 6 out of 24 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 4 Star hotel, not even a two star
Stayed 5 nights in Jun 2022

4/10 Poor

John, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed. Bath room was not good -- water pressure inadequate -- no toilet tissue -- when asked for coffee they brought hot water only. A motel would have better service. It is a shame on expedia -- I will not depend on expedia's recommendation -- I book atleast 6 times a year with expedia the last two times were very bad and disappointing,

2/10 Terrible

tf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a cave not hotel. I do not recommend toany
gery bad and the smell is killing the food is nice but tge hotel is a cave

4/10 Poor

reefie , UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Next to main road, fair distance from town.
Staff happy to serve.room had patches of mould,kettle but no cups or making facilities.cold water from sink no hot, breakfast very poor main breakfast was a tinned sausage,1 burnt egg and 2 bits of toast,no condiments,juices,cereals offered or on view.main meal from bar menu poor,chose fillet steak and chips,fillet of goat I believe so was left,chips were nice.building works were carried out during our stay so no peace,seating facilities poor and old.expensive for price of £140 for 2 nights b & b in Ghana.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Grand Casamora Hotel in Ghana
Very inadequate hotel .. changed after 2 nights to another hotel .. would never recommend this hotel .. for the price poor rooms, poor service ..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Pleasant Stay
The receptionist and the cook were very friendly and the only hitch was with the payment of the hotel bill wherein my friend could not pay out on Thursday and they accepted my payment on Friday.

8/10 Good

Lloyd, Iowa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Enjoyed the stay and hospitality in this small but very reasonable hotel. Management and staff responded to all my concerns and fixed the air con in the room. Room is basic but clean, and if you are in East Legon for an extended period this is not a bad option, although a little far from Central Accra.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Such helpful staff
We were only in Accra for a day because we had a 12 hour layover. Christian and his staff were so incredibly helpful from the moment we booked until well after checking out. First, we had to have a letter from the hotel in order to obtain our visas to leave the airport and Christian sent this right away when I requested it. He then arranged for airport transfers at the last minute when our flight was delayed. And, most importantly, when Ethopian Airlines lost our luggage, Christian went above and beyond to help us get it back. As we had to leave Ghana before our luggage even arrived there (or was located!), Christian needed to continue to follow up with Accra baggage services after we were no longer guests at his hotel and he did so very diligently and kept excellent lines of communication during the entire ordeal. I don't know what we would have done without him!

10/10 Excellent

mairoo, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable service all through location is great
comfortable except that my room was only cleaned once after I request

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Expensive for what was offered
Staff were nice and room was in general clean. There was a kettle in the room, but no cups or tea/coffee (instant) was provided and we had to buy instant coffee, a tin of condensed milk and paper cups by ourselves. Also, apart from a bar of soap and towels, the hotel didn't supply anything else. We had to buy a bottle of shampoo,etc. It might be that all hotels in Accra do not supply these but I expected a better service for the room rate.

8/10 Good

Alan Richards

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel, but could do better
This privately owned hotel has only been operating for a short time. The owners are very much hands on and willing to listen and fix any problems which may arise. The staff are also friendly and willing to help anyway they can. The weak point is the catering. The food and presentation is well below what should be expected and this needs to addressed as there are no alternatives in the area unless you have transport. The breakfast was repetitive and often the ‘hot water’ was tepid making a cup of tea impossible and the toast nothing more than dried out bread. I’m sure if the management can put more focus on these issues it will be able to have a first class hotel.

6/10 Okay

Paul

Liked: Cleanliness, room comfort
Disliked: Staff & service
a long long way from anything
The hotel was very comfortable, but unfortunately its location means you sit in terrible traffic to and from town everyday. (1 hour minimum) Communication between hotel staff also needs work. Getting breakfast at 0630 was impossible and the laundry service needs improvement.

8/10 Good

Lars, Bergen, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Stayed for 3 nights in October 2012. Very pleasant hotel and friendly and helpful staff. Very good value for money. Would stay there again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water, the power went down, the soap was used by previous guests and the overall stay was horrible.

10/10 Excellent

HARDIK JAIN

Liked: Cleanliness, property conditions & facilities, room comfort
ITS THE FANTASTIC HOTEL. PLS KEEP IT UP!!!!!!!!!!
HOTEL IS VERY VERY GOOD. IT WAS FAR AHEAD OF MY EXPECTATION.HOTEL STAFF IS ALSO HELPFUL. ALL THE INTERIORS R UP TO EUROPEAN STANDARDS. ITS PERFECT.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not 'conveniently located close to the airport' as advertised, but otherwise a good hotel for an overnight stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, but a little remote.
This was the nicest hotel i stayed in while i was in ghana. great food, extremely friendly service, and a beautiful place. the only downside to this hotel was how far it was from the big circle in accra. while the free shuttle from the airport was a great touch, ultimately the hotel was too far away from anything to make it a cost effective place to stay.

4/10 Poor

Wim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serieus verouderd, geen warm water in badkamer, geen wifi in kamer en toen ik dit aanhaalde rade ze me aan om aan de poolbar buiten te zitten als ik op het internet wou.
Stayed 3 nights in Dec 2019

2/10 Terrible

nobuyoshi, Sierra Leone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommened
This is not a four stars hotel. It should be two or below. No internet working either the room nor Lobby. The water in the Swimming pool is not a healthy condition. I did not even thinking of putting my foot into it. The problem was that I booked six nights and the charges were already made through the credit card, so I was not able to move out of this hotel. I should not trusted the information on the Hotel .com

8/10 Good

Markku, Helsinki

Liked: Staff & service
Haastava sijainti
Hinta/laatusuhteeltaan hyva vaihtoehto Accrassa. Sijainti vaatii jatkuvaa taksin kayttoa, hotellin ymparistossa ei ravintoloita eika kauppoja. Kannattaa pitaa ajo-ohje mukana, silla taksit eivat osaa perille ilman ohjeita. Huoneet siisteja, baarista saa OK ruokaa. Palvelu ystavallista. Aamupala (paahtoleipa, paistettu muna, 1 nakki, herneita) sama joka aamu. Labadi Beachille noin puoli tuntia.

8/10 Good

Hilde, Leuven

Liked: Cleanliness, staff & service, property conditions & facilities
Leuk hotel
Wij hebben genoten van ons verblijf. Het personeel is super vriendelijk en het is leuk vertoeven op het terras rond het zwembad. We hebben daar ook steeds ontbeten - leuker dan in de ontbijtruimte. Het ontbijt zelf is maar mager, maar correct. Airco en ventilator maakten ook het slapen aangenaam.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience in my lifetime
This hotel is falling in ruins! Most of the electricity is to be repaired, tiles are broken or missing, water installation falling apart. As I stayed, there was a big rain overnight. Liters of water leaked through the ceiling. I was then, in the middle of the night, relocated to another room. Food is terrible and overpriced. No alternative since the hotel is remote and away from other restaurants.

8/10 Good

Jan-Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
The hotel was very nice with a small swimming pool and bar. The best was the friendly personnel which made the stay very satisfying. Rooms were clean with good bed and bathroom. The price / quality level was good compared to other hotels in Accra.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good hotel for business and holiday
Very homy. Very friendly owner (Chris) with a vision to contribute to the development of the community. Good price/quality ratio. This is not your ordinary hotel. You feel part of the family. I have no hesitation to recommend this hotel.