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Reviews of Highgate Hotel

3.5 out of 5
Highgate Hotel
Mango Tree Avenue , Asylum Down, 33, Accra, Accra Region

Reviews

5.6
Rating 10 - Excellent. 0 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 5 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 7 nights in Dec 2019

6/10 Okay

Maher, Kuwait

Business traveler
Disliked: Cleanliness
Basic 2 star hotel Friendly atmosphere but nothing extra Food below medium The reason I booked in this hotel, near to office I am working
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for the purpose of my visit.
Great staff, very helpful and accommodating. The rooms were well kept and cleaned

6/10 Okay

Mobs, Lagos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
NOT SO OK
I was not impressed about the hotel, wifi wasn't working, my room was small. The room was meant to come with a mini bar and kettle. I had to request for a kettle and teacup, mosquitoes in the room, the hotel in my opinion was below expectation and i didn't get value for the money.

6/10 Okay

Lorna, East Ornage, NJ

Liked: Cleanliness
Disliked: Room comfort
Needs work
They need to make improvements !

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
moderate
Was out in town all day and only came for bed and breakfast. Same breakfast served every morning, no variety, no fruits. Regularly no power at night and generator also not working.

8/10 Good

Ade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy room, professional service
Stayed there for a couple of days earlier this month. Found the place really good for the price. Big and tidy room, internet connection was good also which I definitely needed. Location is quite odd but not bad. Food was good also. I'll definitely recommend

8/10 Good

Joachim, London

Liked: Cleanliness, staff & service
Relaxed independent hotel in the centre
The room has no frills. However, the air-con works extremely well, and the broadband connection thru wifi was very reliable. The bed is comfortable. The hotel feels safe and is located in a central area that isn't very loud. Staff are very helpful and attend to all issues instantly. Breakfast offers a good choice and everything is fresh. Dinner in the restaurant was enjoyable. All the food is freshly prepared and of good quality. In all, this is a hotel I will go back to next time in Ghana.

4/10 Poor

RZ, West Africa

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Too expensive for the service provided
The hotel looks globally fine but when you look at details, they could do better. There are plenty of hotels around the area which are cheaper and better, but many of them cannot be found on hotels.com. I booked a standard room for 2 guests and I was told that breakfast was included (both by hotels.com and on arrival). But at checking out they told me that breakfast was complimentary only for one and I had to pay for the second guest. They tell you breakfast is at 7, but don't expect to be served any time before 7:10 (at best). The locks inside the room and in the bathroom were broken and never repaired, despite they promised to do so. The bathroom looks old and poorly maintained. The air con is very noisy. A big nice flat TV... and nothing to watch, not even a channel like CNN, or local TV, no Metro, no TV3, no GTV. A good point: Internet was fast.

4/10 Poor

nicholl, South Africa

Disliked: Staff & service, property conditions & facilities
Not the best
This Hotel, I used, for transit purposes. But even then, the Hotel transfer did not show up at the Airport or the Hotel. Wifi not working, Rooms are poorly maintained. At leaset it was clean.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not a pleasant stay, I'm afraid!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Hotel location is good.
Stayed 3 nights in Nov 2018

4/10 Poor

Frank, Berlin

Disliked: Cleanliness, property conditions & facilities
Accra
Für die Gegend ist das Hotel schon ok, man gibt sich sehr viel Mühe. Das Umfeld ist nicht so super.

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
nicht das geld wert
ich hatte ein executive zimmer gebucht. das gebotene zimmer hatte keine nachttischleuchten, lediglich eine deckenleuchte. diese konnte nur vom zimmereingang betätigt werden. der fernseher hatte lediglich 2 sichtbare programme, die aber auch in background-rauschen untergingen. das zimmer stank nach desinfektionsmitteln (mottenpulver). es gab keinen aufzug zum dritten stock. ein shuttleservice zum airport, standart bei diesem preis, wurde erst auf mehrmaliges nachfragen gewährt. also keine abholung wie bei den anderen hotels der region (alisa) das frühstückspersonal war extrem unzuvorkommend.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities