“Def Not four star”

I stayed for a week and I was quite disappointed on my arrival. This was due to the condition of the hotel. It is quite apparent and obvious that this hotel was not 4 star as advertised, so I felt cheated. Ths hotel is a 2 star, maybe we can stretch it to a 2 and half but it is not 3 and most def not 4 star. By day 2, this hotel is kind of growing on me. The hotel staffs were quite attentive and displayed the traits, and kind temperament found in most of the Ghanaian peoples. The room I had booked was extremely spacious. It was clean. And the staffs were responsive and helpful to my request for items not available at the hotel like airtime for my cell etc. Complimentary wireless internet was available 24/7. I then started to see the positives of the hotel. The location, although not in the most ideal location; it was not in the worst location either. I found it extremely easy to grab a cab to get to where ever I needed to travel to. Food at the hotel was good. I got in late one evening and the chef had washed up and was on his way out the door to go home. He actually returned back to the kitchen and cooked me a meal which was typical of all the staff at the hotel of going that extra mile to please guest, and most importantly; they do it to please rather than to hustle you for a tip. So conclusion!! I paid for a four star and got a two star hotel, but by the end of my week stay there. I have no complaints thanks to the great attitude and professionalism of the hotel staff.

“Pleasant Staff”

We had a great time in this hotel and were lucky to have a good driver. it was away from downtown so we needed rides to go places. We were also able to arrange driving jaunts to other areas like Elmina and Kumasi with the driver. We would return here.

“Nice & ok”

I can't say I extremely enjoyed my stay in this hotel (I've had better experiences) but with the courteousness & customer service of the on-ground staff, I could give them a second chance. What I didn't like about the hotel was the environment -extremely noisy (not great for a quiet get away) & for the price I paid for an executive room, I expected toiletries beyond a bar of soap! Oh I should mention that they were extremely wonderful allowing us occupy our room beyond the checkout time as our flight was a late evening flight.

“Good Stay”

I stayed here for 9 days and overall my stay was okay. The room could have been a little cleaner but it was okay. The staff was ABOVE nice and helpful. They made me stay the entire 9 days because I did consider leaving the hotel becasue I wasn't 100% satisfied with the room but they were so wonderful. The only thing that I didn't like was that one of the workers wanted to charge me about $50 just to keep my luggage at the hotel for a couple of hours while I waited on my flight. I would recommend people to stay here especially if it's only for a couple of days.