Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
3.0 Service & staff
4.5 Room comfort
3.5 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Jan 9, 2013 on Hotels.com
for Everyoneby Jade from Aldinga Beach SA 5173, Australia
Car parking???? A few things you may want to know.Posted Nov 11, 2012
Pros: The big bed, the HUGE windows and decent sized TV
Cons: Not having alot explained, having to park my car on the street, the size of the bathroom.
Location: Is quite central to alot of things although you may not want to walk to North Terrace in heels, take the car.
When my husband and I went to check in not alot was explained. I had to ask about parking to which was replied with they are all full and you need to park on the street across from the hotel. Also a $100 down payment is required incase you damage anything or take anything. This is charged to your credit card but is refunded in 5 days. Our room was very nice although one wall in the hallway wasnt painted and the ceiling didnt look the best. Also the shower didnt look that nice either. And the bathroom was quite small. The big bed was wonderful and the aircon. You do get free in house movies which was great, but only 2 channels of foxtel. In the morning we did sleep through our breakfast reservation so decided to order room service, there was no breakfast menu though so when I called the man at the front desk said we should have put our order out by 2am. The form to fill in is behind the door. Again this wasnt explained nor could we see the door in the room as we had a long hallway. The breakfast was very nice and the lady was very nice that delivered it. She said that the charge would come off our $100 down payment but it didnt. When we went to check out we had nothing to pay but within 20 mins I had a phone call saying that we didnt check out and that we never paid for our breakfast. Overall it is a very nice hotel, just not as professional and classy as they make it seem. Still a nice stay though.