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Reviews of Oaks Adelaide Embassy Suites

4.5 out of 5
Oaks Adelaide Embassy Suites
96 North Terrace, Adelaide, SA

Reviews

8.4

Very Good

Rating 10 - Excellent. 793 out of 1792 reviews" "
Rating 8 - Good. 664 out of 1792 reviews" "
Rating 6 - Okay. 206 out of 1792 reviews" "
Rating 4 - Poor. 87 out of 1792 reviews" "
Rating 2 - Terrible. 42 out of 1792 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Allan

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was tired and the lock on the veranda didn’t work. Shower leaked onto the floor and furnishings looked well used
Stayed 3 nights in Mar 2024

6/10 Okay

Belinda

Traveled with group
Liked: Cleanliness
Good location, a few maintenance things but clean & tidy & quiet - Thank you :)
Stayed 2 nights in Feb 2024

6/10 Okay

Sumit

Stayed 3 nights in Jan 2024

6/10 Okay

sarath-chandran

Traveled with family
Liked: Cleanliness, amenities
While the property was clean the furniture and fittings are quite dated (wearing). The carpark lifts and stairwells were extremely dirty and unhygienic.
Stayed 4 nights in Dec 2023

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
Loved loved LOVED my upgraded suite!! The staff went above and beyond and their customer service was very welcoming and most helpful. The suite was glorious inside and out (on the balcony) with about 500 photos from Level 15 - my stay even included Christmas carols from the church next door and some surprise Boxing Day fireworks nearby! Will definitely be back - I have a plan - as I would love to stay and photograph views from each side of The Oaks Apartment hotel! Thank you! 🌟 📸🎆🏙🌇🌟
Stayed 2 nights in Dec 2023

8/10 Good

Judith

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and good size rooms. Kitchen well equipped. Pity the adjoining coffee shop closed so early but town centre is an easy walk to ither options.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Good stay experiences
Good experience stay in Oaks Apartment. Easy to get around. Amenities are good.
Stayed 2 nights in Dec 2023

8/10 Good

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Big room and clean
Stayed 1 night in Dec 2023

10/10 Excellent

Pagon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Kate

Traveled with partner
Liked: Cleanliness, amenities
Oaks Embassy is a great place to stay, central, trams close by. The bathroom needs a little bit of TLC.
Stayed 3 nights in Nov 2023

8/10 Good

Nathan

Stayed 3 nights in Nov 2023

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great apartment. Gorgeous views of the city, clean, comfy. Spa wasn’t working but the staff allowed us to go to the neighbouring OAKS Horizons to use theirs. Coffee Club ordered and delivered to our room was handy and delicious.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Neat, clean, well presented property. Modern fixtures and furnishings. Helpful front of house at checkin and checkout. Slightly flexible with early arrival and late checkout at no additional cost. 👍👍Upgraded to two bedroom appartment gave extra living space.
Stayed 1 night in Nov 2023

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I stay often weekly or fortnightly recently and the bed last stay was so uncomfortable
Stayed 1 night in Nov 2023

8/10 Good

Derek

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Megan

Stayed 1 night in Nov 2023

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Location and friendly staff were a draw card
Stayed 1 night in Oct 2023

6/10 Okay

Brad

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
Parking onsite $25 wasnt onsite. Could not access hotel from carpark. Apartment had marks on walls and was "shabby" for the price!!
Stayed 1 night in Oct 2023

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My teen children and I really loved the gym/pool facilities and made great use of them during our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Georgette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you Nilushi and Rakila for your exceptional care and outstanding front office management skills, thank you for making our stay comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Issiah

Traveled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

Sue

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room that we were first given was absolutely filthy. The couch look like someone had just slept on it and there was stains all over the floor. The staff however was excellent took on board our feedback and gave us another room which is much cleaner.
Stayed 1 night in Sep 2023

8/10 Good

Mukunthan

Liked: Room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Jade

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing very helpful and kind when I come back to adl will book again
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Perfect location
Great location. Very comfortable and we had a great view from 13th floor. Staff were lovely and helpful
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Very good accommodation next to convention centre
Stayed 3 nights in Aug 2023

10/10 Excellent

Cheneya

Liked: Cleanliness, property conditions & facilities
Easy access to local resources

8/10 Good

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and had everything we needed.
Stayed 2 nights in Jul 2023

8/10 Good

Keri Carmody

Stayed 1 night in Jul 2023

4/10 Poor

Michelle

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed here a few times but this stay was disappointing for a few reasons The room was quite warm despite the air conditioning being on and we asked for a fan but there was not one available There was an intermittent loud noise coming from the laundry unsure what this was and was very annoying whilst trying to sleep The shower had a broken soap dish and we could not hang up the showerhead The outside sliding door handle was hanging off and would not lock We did speak to the staff re-some of the issues on our first day We will consider staying elsewhere next time
Stayed 2 nights in Jul 2023

8/10 Good

Glen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Lucy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location with great views
Stayed 1 night in Jul 2023

8/10 Good

Tony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Winston

Traveled with family
Liked: Cleanliness
Location is great for sightseeing (museums, art galleries). However it is a 5-10 mins walk to decent restaurants and 15min walk to Rundle Mall. The staff were friendly and helpful. But the rooms looked tired and the bathroom definitely needs renovation. Have to ask for more toilet and bathroom supplies on the 2nd day (4 night stay) as we were only given limited supply. Even though WiFi was included, it was very slow and only allowed 3 devices at one time. The price was fair but I think you can find better value elsewhere.
Stayed 4 nights in Jun 2023

10/10 Excellent

Kellie

Liked: Cleanliness, amenities, property conditions & facilities
Spacious 1 bedroom apartment, i loved everything about the hotel. Comfy bed, short walk to the mall and quite location. Definitely recommend
Stayed 2 nights in Jul 2023

6/10 Okay

Cheryl

Liked: Cleanliness
Getaway
It was ok, but not the best Oaks that we have stayed at. The Oaks Horizon is much better than this one in Adelaide. I felt the photos were a bit deceiving when I was booking.
Stayed 7 nights in Jun 2023

10/10 Excellent

Sharon

Stayed 2 nights in Jun 2023

8/10 Good

Willem

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, friendly staff, a bit noisey at night due to night clubs in the area. The only dining on the premises was a good Coffee Club, but that was only open until 2pm. Avoid the area behind the hotel.
Stayed 5 nights in Jun 2023

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy parking right next door, and the hotel organised the tickets. Stayed with my 3 small children, very safe and secure. Located in the CBD there was a lot of traffic that could be heard through the windows (6th floor) which is not the fault of the hotel but it was quite noisy.
Stayed 2 nights in Jun 2023

8/10 Good

Lucy

Liked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, room comfort
Business trip
Business trip to attend a conference in Adelaide. Great location and great rooms with space, comfort and cleanliness.
Stayed 2 nights in May 2023

10/10 Excellent

Nigel

Stayed 2 nights in Apr 2023

6/10 Okay

Trevor

Liked: Property conditions & facilities
Lift not working all weekend . Broken chair on balcony but everything else was fine so 7/10
Stayed 1 night in Apr 2023

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We originally booked for 5 with a roll out bed. One of my kids couldn’t make the trip. I contacted the hotel to cancel the extra bed. The Hotel then gave us parking and breakfast for 4 for 2 days as compensation. Very impressed.
Stayed 2 nights in Apr 2023

10/10 Excellent

Liang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good communication with receptionist
Stayed 1 night in Apr 2023

8/10 Good

Elizabeth

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the pool and sauna! Good layout for room. Enjoyed the local restaurants. Great access to everything
Stayed 4 nights in Apr 2023

10/10 Excellent

ladk

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is good
Stayed 2 nights in Apr 2023

4/10 Poor

Stacey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The dishwasher and stove didn't work properly and the unit was not clean,we found items in lounges and under furniture.
Stayed 7 nights in Mar 2023