Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Disapointed

Posted Nov 9, 2012 on Hotels.com
We were really looking forward to last night of holidays in a 5 star hotel. I have no idea why 5 stars as overall nothing like the hotels we had been staying in for the previous week - a few of which were only 4 star! Reception staff were efficient, porter very friendly and helpful. In the bar and breakfast restaurant it was difficult to obtain service and once we had ordered a long wait. The main disappointment is that the hotel is connected to 3 other Hotels and they share spa and pool facilities. Consequently instead of the luxurious spa we were expecting it was a bit more like the public baths. The decor was old fashioned and restaurant set out with masses of chairs in rows like the huge communist hotels pre the fall of the Berlin wall. Breakfast was plentiful but both my husband and I came back with empty plates! Moreover this hotel was double what we had paid for any other in the previous week.
4 out of 5
Recommended
by A verified traveler

a good location,across from the beach

Posted Sep 14, 2012 on Hotels.com
The hotel is older, but maintained. They have free internet in the room and free parking. The hotel has a private beach area and cards supplied by the hotel can be utilized for towels, chairs etc. on the beach.The staff is helpful explaining nearby sights such as Piran an interesting town on the water and easy to reach by bus (10 mins) away.The hotel has a very large breakfast that has a variety of items, as well as, a chef who will cook egg items to your taste. The breakfast staff is very attentive. There is a large spa and indoor pool area that has multiple pools and a water fall.The only items we wouldd like is a coffee pot in the room and an ice bucket. The bar however will gladly supply the ice and a bucket.This hotel like others in Solvenia does not supply hair conditioner or wash cloths.
5 out of 5
Recommended
by A verified traveler from Woodland Hills, CA

Portotoz Grand Hotel - Good Deal1

Posted Aug 21, 2011 on Hotels.com
We stayed at the Grand Hotel Portoroz for 6 nights. The front desk staff is very friendly, the rooms are clean and the food is fine. Breakfast has wide selection of items, including rolled oats and soymilk. The spa section is great as well.
3 out of 5
by A verified traveler from London

Not up to the billing

Posted Aug 7, 2008
This hotel does not quite match up to its grand title or reputation. It is perfectly pleasant (apart from the bathroom having an unfortunate smell) but it just isn't "grand" in any sense and barely hits its 5 stars. The rooms are average sized and very mid-range and the general look of the place is functional rather than elegant. The true Grand Palace is in the late stages of renovation next door - from its outside appearance which dominates the Portoroz waterfront, that will truly match its name and former glory when it is finished.
4 out of 5
Recommended
by A verified traveler from Scotland

A great holiday find

Posted Aug 1, 2008
Portoroz is a great location for a holiday and grand hotel portoroz good location for that holiday. In eurpoean terms the hotel is a good four star hotel rather than a five star, but that should not put me off recommending this hotel. The hotel staff were efficient and friendly and the hotel was new, clean and welcoming. Although there is no natural beach at Portoroz the Hotel "beach" with its very well laid out areas of sunloungers and sun canopies one of the best Ive been to. Only down side is the Sauns Park was closed for the month of July for planned maintenance
5 out of 5
Recommended
by A verified traveler

Ottimo rapporto qualità prezzo per l'oasi del relax

Posted Jul 29, 2008 on Hotels.com
Struttura e servizio stimabile tra le 4 e 5 stelle, alla portata di molti, per dare un tocco di classe al proprio soggiorno rigenerativo. Peccato per il sauna park chiuso inspiegabilmente nel mese di luglio...
4 out of 5
Recommended
by A verified traveler from Helsinki, Finland

Nice four-star relaxation experience

Posted Jul 14, 2008
The hotel is a nice four-star hotel with good spa and beach area facilities. The spa actually makes the hotel worth visiting. The spa offers very large variety of good quality services and also a nice pool and sauna area. We took masages, manicure, pedicure etc, and all the treatments were done professionally. The staff at the spa doesnt always speak English so if you have something special you want them to do ask the spa reception to tell what you want. Hotel has an own beach area with a nice lunch restaurant / bar, and the food is good although the service can be slow. We also enjoyed thai massages in the beach area and recommend that highly. The reception service at the hotel is very basic and they are not very used to unusual situations, so be patient with them or othewise things wont work out. Hotel arranges tranportation from the Ljubljana airport but you have to book it two days in advance - we learned that one day prior to our arrival and it was too late.