Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Business Travelers
by lea from israel

the only thing that was go is the spa.

Posted Sep 22, 2013 on Hotels.com
Old and not updated. The room was not clean. we found dust all over. Telephone dirty and dusty. No internet conection. Will be out of our list.
4 out of 5
Recommended
for Getaway With Friends
by Trish from Irealnd

Posted Jun 23, 2013 on Hotels.com
The location was perfect on the main strip near restaurants, beach etc. The facilities were great the pools were fab outdoor and indoor, and the breakfast suited everybody. The only thing that I have to say is the staff need to be more friendly, greet the hotel guests be more approachable and helpful.
4 out of 5
Recommended
for Business Travelers
by Rob

Great Ocean front hotel.

Posted Jan 21, 2013 on Hotels.com
Good hotel, great quality breakfast buffet and clean rooms. Hotel has lots of facilities and WiFi in rooms, friendly staff and good location for bars, restaurants and casino's. Part of a chain of hotels in Portoroz, so you can go into the other hotels and eat at their restaurants too. Would definitely stay again,
5 out of 5
Recommended
for Couples
by Lee from London, UK

Great for anyone

Posted Sep 30, 2012
Pros: Pool, location, great staff... Really nice and friendly.
Cons: I'm being really picky...... Just the hard bed that's it.
Location: Central for everything. Bus to Piran every 15 mins or so. Free parking as well
Great location, excellent breakfast. Will go again. Beds hard but I guess that's a personal preference. 12 hours free wifi and even the paid service is only 10E for five days.
2 out of 5
by A verified traveler from UK

Expensive & disappointing on all fronts

Posted Oct 7, 2010 on Hotels.com
The Hotel Riviera is one of 5 hotels all under the Lifeclass brand, which have access to the same central health & wellness facilities. The whole experience was very expensive and extremely disappointing and I would not recommend staying at this hotel. Firstly the hotel is dated and tired and looks in need of a refurbishment. This extends to the health & wellness facilities which photograph well for the website but are pretty aged and uninviting in reality. Also, despite a high room rate, only access to the main pools is included - for example you have to pay extra to use the sauna. Secondly the service was very poor. Calling either reception or the spa complex to make a booking for a treatment normally took numerous attempts before anyone answered, and when they did, the tone could best be described as curt. Thirdly, we stayed on a friday night and there was a bar on the beach front opposite the hotel that played extremely loud music until 1am. Our room was as far away from the bar as possible so I would have thought that anyone with a sea facing room would have had a similar or worse experience. Reception proved little help when they did answer the phone, first claiming that the music would finish at 11, then 11:30, then 12 etc. This was of course when they answered the phone. When we complained in the morning we were not offered any sort of complementary service and indeed were told that's what we should expect having a beach front room. Overall, a very poor hotel.
5 out of 5
Recommended
for Other
by A verified traveler from Prata di Pordenone, Italy

Great hotel, great location!

Posted Jul 14, 2010
I stayed at the Hotel Riviera and it was absolutely wonderful. I had my Aussie Shepard with me and the hotel staff was very friendly. There was a grassy area right across the street where you can take dogs out. The room was extremely clean and comfortable with a balcony and stunning view of the water. The breakfast was outstanding - probably one of the best I have seen. I also took advantage of the hotel spa facilities and highly recommend the Thai massage with hot herbs. The hotel is right in the center of all the restaurants and street scene, so there is plenty to do. There are also several nice hikes to do in the area.